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Team Leader He Administrator

4 months ago


Liverpool, United Kingdom LIPA Full time

LIPA is a world leading provider of university-level performing and creative arts training. You’ll be working as part of an international community of creatives, performers, technicians, film makers and business people who learn by working together on fully realised productions and projects. We enjoy a global reputation for the quality of our teaching, our world class facilities and an enviable track record of graduate employment.

Reporting to the Head of HE Administration, you will manage a team of Administrators to provide excellent service to students, colleagues and external partners while maintaining accurate student records and complying with Institute regulations, policies and procedures.

The key responsibilities for this role are;
- Leading, managing, and developing the team; contribute to recruitment; providing, identifying training and development needs, managing performance and conducting appraisals.
- Ensuring that staff are effectively and flexibly deployed to deliver consistently high standards of support and customer service throughout the year and to ensure that seasonal demands and deadlines are met.
- Planning, organising and supporting key events (which might include assisting at Exam Boards or with their administration), liaising with all internal and external contributors.
- Ensuring that accurate student records are maintained, for example by undertaking regular audits.
- Undertaking key aspects of student administration, including: enrolment, attendance monitoring, change of circumstance, module selection, coursework submission, personal support arrangements, placement administration and general enquiry handling and input to wellbeing meetings.
- Undertaking student and course administration relating to programme structure and/or requirements of a professional, statutory or regulated body.
- Contributing to continuous improvement of processes and procedures.

In return we offer a competitive salary commensurate with experience, generous pension, and holiday entitlements, complimentary tickets to our inhouse productions. Staff working in HE are eligible to register for Discounts for Teachers.

CVs will not be accepted as we are a Higher Education Institute.

**Interviews: Wednesday 22nd February 2023.**
- As an equal opportunity’s employer, LIPA is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership._

**Salary**: £25,642.00-£31,411.00 per year

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- LIVERPOOL: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 10/02/2023