North Wales Housing is growing and bringing our community cleaning/caretaker services inhouse.

Are you passionate about delivering great services ensuring value for money and customer satisfaction, If so, read on to uncover more about this exciting career opportunity to join our progressive organisation with an inclusive culture.
- Salary of £21,840 per annum (Paid at the REAL Living Wage)
- Required to work communal areas of North Wales Housing Offices, schemes and resident communal areas within either the Conwy/Gwynedd/Ynys Mon/Flintshire areas.
- Minimum of 25 days annual leave plus bank holidays
- Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.
- Further studies support and career development opportunities
- Annual Leave Purchase and Cycle to Work scheme
- Employee health assistance and cash plan scheme
- Enhanced maternity and paternity pay
- Generous contributory pension scheme

**Our Organisation**

Here at North Wales Housing, we make a difference to peoples lives every day. If youre committed to helping us achieve this, well make sure we make a positive difference to your life too. Lets work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness.

As a Gold Standard Investors in People employer, were committed to providing an environment where our people can thrive and be proud of where they work, in a culture enabling them to fulfil their potential and feel valued for their contribution. In 2021, we became a Disability Confident employer and in 2023 listed as **outstanding to work for** by the Best Companies accreditation.

**The Role **Community Cleaner**

Reporting to the Services Manager, youll provide a reliable, highly quality and effective cleaning service to the communal areas of North Wales Housing Offices, schemes and resident communal areas. Youll play a key role across the organisation delivering value for money and customer satisfaction. This will involve:

- Vacuuming of stairs, hallway, and landings
- Wiping down of handrails and paintwork
- Keep bin areas to be kept clean and swept clear.
- Cleaning of Internal windows and door glass
- Keeping clear all communal areas and free from any persistent problems i.e abandoned rubbish which should be escalated.
- Monitoring stock levels and requesting cleaning materials as required
- Liaise with the Supervisor/ Service Manager regularly to update them on all matters relating to the appearance of the schemes within your geographical area.
- Escalate issues or concerns that customers are experiencing as quickly and as efficiently as possible

**Our Requirements **Community Cleaner**
- Awareness of Health and Safety Procedures including Fire Safety, incident /accident/near miss reporting
- Awareness of legislation in regard to COSSH. Legionella Control
- Awareness of professional boundaries
- Awareness of the support needs of vulnerable people
- Awareness of Safeguarding.
- Excellent verbal and written communication skills
- Basic IT skills, including MS office packages.
- You will demonstrate an ability to be courteous and be able to say basic greetings and pronounce place names accurately in Welsh.

At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for a basic DBS disclosure to be undertaken by our organisation.