Hotel Receptionist

6 months ago


Derby, United Kingdom Sudbury Inns ltd Littleover Lodge Hotel Full time

The Littleover Lodge Hotel is a family run 15 bed hotel, bar and restaurant situated in between the villages of Littleover and Findern on the outskirts of Derby.

We pride ourselves in giving all of our customers a quality experience, whether it be an overnight guest or within our modern bar restaurant, offering the best of seasonal fresh produce, the finest of prestige branded beverages and hand crafted cocktails. To be able to do this we need a quality team, as a reception team member you will play a big role in making this happen.

As a reception team member at Littleover lodge hotel, you will be checking in and out hotel guests, taking bookings for the restaurant, communicating with our management and up selling to guests to ensure they are offered all of our finest products and services, to ensure that every guest has an unforgettable experience.
- A good understanding of revenue management
- Excellent written and verbal communication skills
- Have the ability to read and react to guest needs
- Excellent team player skills
- The ability to be organised and motivated to see tasks through to completion
- Ability to work alone
- Excellent numeracy skills

This position ideally suits an individual who is a team player with a peoples person personality, who has a passion to ensure every guest has the finest of experiences.

Core hours will be over 2 days between Monday and Friday however Saturday & Sunday Mornings on holiday cover starting as early as 7:00am

Due to the lone working and key holding responsiblities within this role we can only accept applicants that are aged 18 years or over

**Job Types**: Part-time, Permanent

Pay: £8.60-£11.44 per hour

Expected hours: 10 per week

**Benefits**:

- Employee discount
- Free parking

Schedule:

- Day shift
- Weekends only

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Derby: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Due to the Lone Working Aspect oif the role: Please provide your Date of Birth:
Work Location: In person


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