Support Secretary

Do you want to be part of our amazing surgery division?

We have an exciting opportunity for an enthusiastic person to join our General Surgery administration team working within the Upper GI and Colorectal Secretary teams to support the Upper GI & Colorectal Consultants.

The post covers a variety of patient related and non-clinical duties. We are currently developing our systems and pathways to support the running of the department and are looking for someone who wants to be involved in improvements and sharing their ideas with the team.

This is a role which can be challenging but also rewarding as you seek to support the consultants and patients to provide a joined up service where our patients will feel listen to and valued.

The job will be based at both Royal Preston Hospital and Chorley and South Ribble Hospital

The post is to support our Admin Team across both Chorley District Hospital and Royal Preston Hospital sites. This is an exciting opportunity as we develop our Admin Teams further to meet the needs of the service.

We are looking for someone who is willing to undertake new tasks and drive forward administrative innovations in line with service requirements and changes.

You need to be able to adapt and respond to the service changes and demands of the job on a daily basis. This will require excellent time management and prioritisation skills as well as the ability to work effectively under pressure.

You will need to be a good team player whilst showing initiative and working efficiently will be essential to fulfill your duties.

Excellent communications skills will be required to work with a variety of staff including consultants, nurses, admin teams, patients and GP practices.

We have 9000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
- Working closely to support our experienced Medical Secretaries.
- Be the point of contact for enquires from patients, GPs and other outside parties, referring where necessary to more senior staff.
- Responding to external and internal telephone queries from staff, patients and others and referring to appropriate person.
- Manage electronic calendars, organising meetings as required and accurate maintenance of an electronic diary with effective communication of diary commitments.
- Provide secretarial / administrative services by perusing and distributing incoming correspondence and patient results, disseminating information, composing reports and correspondence, maintaining up-to-date filing systems and continuously developing administrative practices.
- Maintain efficient and effective administrative systems and message taking.
- Provide secretarial and administrative support when other members of the team are absent from sickness or annual leave.