Customer Service Assistant
5 months ago
**Purpose of Job**
The Admissions and Enquiries Assistant will be responsible for providing high levels of customer service and accurate information to all potential and existing customers of the College and to facilitate a fair and transparent, smooth and effective process of admission to College curriculum courses, from enquiry to enrolment.
**2 Principle Accountabilities**
- Provide high quality, friendly customer service via telephone, face-to-face, and online both whilst on Reception duty and within Student Services and effectively direct/signpost students and customers of the College to relevant services within the College.
- Provide accurate and comprehensive initial information to customers about curriculum courses and other College services. Ensure all visitors to the Student Services Centre are made to feel welcome and ensure their needs are met in a timely manner.
- Develop and maintain effective links with curriculum and business support departments to ensure a high degree of understanding in relation to the curriculum offer and other services of the College.
- Follow fair and transparent processes for the admission of students to College courses in line with the College Admissions Policy.
- Assist in the scheduling and administration of student interviews in liaison with curriculum departments and track the progress of individual students through to enrolment.
- Actively promote the College, its courses, and other services to the general public at both in-house and externally organised events such as open events, taster and activity days for school visits, enrolment events, community promotional events, etc.
- Develop, update and maintain accurate course information in a variety of formats.
- Maintain a range of administrative systems and records relating to College customers.
- Use the computerised till and assist customers with payment.
- Work flexibly and undertake evening and weekend working where required.
- Comply with all relevant college policies, procedures and quality assurance systems.
- Undertake other duties commensurate with the grade of the post as required.
**Salary**: £22,670.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
**Education**:
- A-Level or equivalent (preferred)
Work Location: In person
Reference ID: 23/24:75
-
Customer Service Assistant
4 weeks ago
Darlington, Darlington, United Kingdom Farmfoods Full timeJob Title: Customer Service AssistantJob Summary:We are seeking a Customer Service Assistant to join our team at Farmfoods. As a Customer Service Assistant, you will be responsible for providing excellent customer service, handling stock, and working with the team to maintain a safe and clean shopping environment.Key Responsibilities:Provide exceptional...
-
Customer Service Assistant
6 months ago
Darlington, United Kingdom EG Group Full time**Role**:Customer Service Assistant **Location**:Darlington DL1 3NL **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
6 months ago
Darlington, United Kingdom Compass Group Full time**What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for Eurest on a part time basis, contracted to 24 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its...
-
Seasonal Customer Service Assistant
5 months ago
Darlington, United Kingdom World Duty Free - WDF Full timeDescription clearer"> Pay: Competitive hourly rate plus excellent benefits Contract: Fixed Term Contract until end of October Working pattern: 18 to 30 hours over 3-4 set days between 0400-2200 Seasonal Customer Service Advisors have a very exciting role to play in our stores, building rapport with our customers, providing them with an enjoyable...
-
Customer Service
5 months ago
Darlington, United Kingdom SDAY Full time**Job Title: Customer Assistant** **Company: SDAY** **Location: Darlington** **About Us**: SDAY is a vibrant and dynamic company dedicated to providing exceptional experiences in the world of performing arts. Based in Darlington, we offer a wide range of performances, classes, and community events that inspire and entertain. We are committed to fostering...
-
Sales Assistant
4 weeks ago
Darlington, Darlington, United Kingdom EG Group Full timeRole: Cooplands Sales AssistantLocation: DarlingtonHours: Part-Time / 16 Hours Available / PermanentHourly Rate: £11.75 above 21 | £7.15 aged 17 |£6.60 aged 16Company: Cooplands BakeryJob Responsibilities: We are seeking a friendly and dedicated sales assistant to provide outstanding customer service in our welcoming Cooplands bakery team. As a sales...
-
Sales Assistant
4 weeks ago
Darlington, Darlington, United Kingdom EG Group Full timeRole OverviewWe are seeking a friendly and dedicated Sales Assistant to join our Cooplands bakery team. As a Sales Assistant, you will be responsible for providing outstanding customer service, engaging with customers, and preparing our products.Key ResponsibilitiesDeliver a fast and friendly service to customersPrepare and present our products in a visually...
-
Store Assistant
4 weeks ago
Darlington, Darlington, United Kingdom Toolstation Full timeAbout the RoleWe're looking for a Store Assistant to join our team at Toolstation in Darlington. As a Store Assistant, you'll be the face of our brand, providing excellent customer service and ensuring our customers have a great experience in our store.Key ResponsibilitiesChecking and unpacking deliveries, stocking shelves, and maintaining a clean and...
-
Customer Service Specialist
2 months ago
Darlington, Darlington, United Kingdom beBee Professionals Full time £20,000 - £25,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Darlington, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide excellent customer service...
-
Night Customer Service Assistant/ Supervisor
5 months ago
Darlington, United Kingdom Admiral Slots - Luxury Leisure Full time**Job Role: Night Customer Service Assistant/Supervisor, Darlington** **Hours per week: 20 (2x shifts)** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Night Shift. You must be able to work the Night Shift from 10pm - 8:30 am. You must be fully flexible from Monday - Sunday to work a minimum of 2 shifts per week.** If...
-
Customer Service Representative
4 weeks ago
Darlington, Darlington, United Kingdom World Duty Free - WDF Full timeAt World Duty Free, we are seeking a talented and enthusiastic Seasonal Customer Service Assistant to join our team. As a key member of our sales floor, you will play a vital role in delivering exceptional customer experiences and promoting our luxurious products.Your Responsibilities:Provide individualized world-class service to every customer, ensuring a...
-
Customer Service Representative
4 weeks ago
Darlington, Darlington, United Kingdom beBee Professionals Full time £20,000 - £25,000We are looking for a Customer Service Representative to provide outstanding customer service and support the store's operations in Darlington, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock...
-
Customer Service Representative
1 month ago
Darlington, Darlington, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer experiences and supporting the store's operations in Darlington, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash register and handle...
-
Customer Service Representative
2 weeks ago
Darlington, United Kingdom Northgate Vehicle Hire Full timeAre you a motivated individual with a passion for providing excellent customer service?Do you thrive in a fast-paced, business-to-business environment? Look no further!We are seeking talented Customer Service Representatives who share our values, collaborate to achieve our KPIs, and handle a variety of disputes, including issues related to invoices for...
-
Customer Service Manager
4 weeks ago
Darlington, United Kingdom SSP Careers Full timeAbout the Role We are the Global food travel experts, and we're looking for a talented individual to join our team as an Assistant General Manager. Our company has something delicious for everyone, whether you're flying, taking a train, or just passing by. We work with more than 500 brands, from our own creations to well-known franchises. As Assistant...
-
Customer Service Representative
2 days ago
Darlington, Darlington, United Kingdom Circle K Stores Inc. Full timeWe are seeking a Customer Service Representative to join our retail store team. As a key member of our sales floor, you will provide exceptional customer service and support to customers in a fast-paced environment.Key Responsibilities:Greet customers and provide assistance with purchasesRing up sales transactions accurately and efficientlyMaintain a clean...
-
Customer Assistant
5 months ago
Darlington, United Kingdom M&S Full time**All the details** **Customer Assistant - Foods - West Park Darlington** Temporary Position, 9th to 29th June, 19 Hours Mon 05:15-10:30 Tues 05:15-10:00 Thurs 05:15-10:30 Sat 05:15-11:00 Sun 14:30-18:15 Tues 17:00-22:15 Fri 17:00-22:15 Sat 16:00-22:15 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues...
-
Apprentice Customer Service/ Box Office Assistant
6 months ago
Darlington, United Kingdom Darlington Borough Council Full time**Job Overview**: Darlington Hippodrome are looking for an Apprentice Customer Service Assistant to work as part of the Box Office team, providing an efficient & welcoming service to customers at the Hippodrome. They would also make & generate ticket sales & other related products. They will be expected to be punctual, reliable & willing to learn new...
-
Customer Service Representative
6 months ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Salary**:£20,961.49 per annum **Location**: Darlington **Contract**: Permanent - Full Time **Hours**: 37.5 hours per week, between 8am and 6pm **Are you a motivated individual with a passion for providing excellent customer service?** **Do you thrive in a fast-paced, business-to-business environment? Look no further!** We are currently seeking talented...
-
Customer Service Representative
6 months ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Salary**:£20,961.49 per annum plus up to £1,200 bonus! With a progression scheme to increase your salary up to £24,422.48 **Location**: Darlington, with possibility of hybrid working upon successful completion of probation **Contract**: Permanent - Full Time **Hours**: 37.5 hours per week, between 8am and 6pm, including 1 in 3 Saturday Mornings **Are...