Vehicle Rental Agent
2 weeks ago
Paull’s Vehicle Rental are a family owned business and have been helping the people of Leicester and beyond with car and van rental since the 1970s.
We pride ourselves on customer satisfaction and due to growth, we are recruiting an Vehicle Rental Agent who needs to be motivated, enthusiastic and have a ‘can do’ attitude. Also, able to work in a fast-paced environment with the capability to still present a professional attitude.
Key Tasks and Responsibilities:
- Taking bookings and placing them on rental software, Prohire.
- Booking vehicles in and out with customers driving licence and Id checks
- Taking payments by card machine
- Giving customer options of liability
- On check in of vehicles to recharge customer with Damage and Fuel where appropriate
- Advising Valet department and Drivers of work required.
- General Administration
**Requirements**:
- Have previous experience in a rental environment
- Hold a full and clean driving licence
- Be computer literate with good keyboard skills
- Be well presented, approachable and friendly
- Have excellent communication skills, both over the phone and face-to-face
- Be able to work under pressure as an individual and as part of a team to meet deadlines and hit targets
- Be able to prioritise their work
- Have a high standard of verbal and written English
- Flexible to working hours
**Job Types**: Full-time, Permanent
**Salary**: £9.72-£10.50 per hour
Schedule:
- 10 hour shift
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Social distancing guidelines in place
Sanitisation, disinfection or cleaning procedures in place
**Experience**:
- Sales: 2 years (preferred)
- Customer Service: 2 years (preferred)
- Driving: 2 years (required)
Licence/Certification:
- Full UK Driving Licence (required)
Work Location: In person
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