Casual Healthcare Assistant

4 months ago

Bristol, United Kingdom GP Care UK Full time

**Job Title**:Casual Healthcare Assistant

**Reports to**:Lead Healthcare Assistant and Logistics Lead

**GP Care**

We are an award-winning social enterprise based in Bristol, providing high quality diagnostics and short
- term treatment within the local community.

We work alongside the NHS and other providers and our sole aim is to provide high quality care, closer to home and reduce waiting times. We provide services across the Southwest region and pride ourselves on achieving over 95% patient satisfaction.

We are looking for a Healthcare Assistant to join our team on a casual basis. Clinics typically run between 8am and 6pm, Monday to Friday. We also run a clinic on a Saturday morning in Bristol.

We run clinics across Bristol, North Somerset, South Gloucestershire, Gloucestershire, and Swindon so travel is required. We pay mileage and additional travel time and our logistics team will aim to minimise your travel distances. As we work across multiple sites in the community a car is required.

If you are keen to work with us but traveling or access to a car may be an issue then please do get in touch to explore options.

**Job Purpose**

As a Healthcare Assistant, you are a key member of our clinical team. Your role will include supporting the smooth running of clinics, providing support to patients and carers to ensure they receive a high quality experience of care and you will be working alongside the multidisciplinary team to undertake a range of procedures.

Working under direct and indirect supervision of registered nurses, medical consultants, GPs, sonographers, vascular scientists and other clinical staff you will be supported to gain competencies across the different services and then undertake a range of different procedures including bladder scanning, taking patient observations, urinary flow testing and other procedures as required.

You will work with the team to ensure the clinics are run in a safe and efficient manner, focusing on personalised approaches to care and enhancing the patient experience.

**Key Responsibilities Specific**
- Assume responsibility for setting up (and sometimes transporting) portable medical and IT

equipment between clinic locations.
- Meet, greet, and reassure patients, undertaking initial screening checks as required.
- Ensure that the clinic runs smoothly, communicating with MDT colleagues and ensure patients, families and carers are kept informed of any delays in a professional and sensitive manner.
- Liaise with clinic location staff (practice or hospital staff) regarding patient arrival and ensure adequate signage to direct patients to our clinic rooms.
- Assisting the clinicians in sterile and non-sterile procedures e.g. positioning of patients, setting up trolleys and sterile equipment.
- Act as a chaperone and assist during intimate procedures where required.
- Maintain patient privacy and dignity for patients at all times and assist patients with dressing and undressing where required.
- Moving and handling of patients and equipment in line with risk assessments and company policy.
- Disposal of clinical, general and sharps waste in line with agreed policies and procedures at each clinic location.
- Maintain a clean, tidy, and safe working environment for patients, visitors and colleagues ensuring all equipment and stock is checked and restocked as necessary
- Clean and prepare examination couches and other equipment between patients in line with IPC guidance.
- Supporting the clinician in use of the computer system that records the patient consultations.
- Explain procedures to patients and provide any after care instructions
- Hand out patient satisfaction questionnaires and encourage patients to complete and feedback regarding their experience.
- Perform additional procedures following training as and when required e.g. bladder scanning, phlebotomy, observations, etc.
- Adhering to health and safety and infection control standards, in particular hand and clinic hygiene.
- To be able to act quickly in emergencies and following training, to be familiar with emergency procedures, including fire and basic life support.

**Governance**
- Maintain all confidential data and records in line with Information Governance requirements
- Report any incidents, complaints or compliments as outlined in GP Care’s Incident Reporting Policy
- Seek support for self and others following an untoward incident.
- Manage and maintain own competence by attending relevant training sessions and updates provided by the Company
- Understand your responsibilities and reporting mechanisims in relation to safeguarding

**Communication**
- Ensure effective communication with the team and your line Manager through regular 121s, team meetings and CPD events.
- Maintain a friendly, helpful, confident and professional manner at all times to both internal and external contacts.
- Engender a culture which ensures that Company values are recognised and maintained
- Communicate effectivel

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