Planning & Scheduling - Operations Planner

5 months ago

Brighouse, United Kingdom Avove Full time

Working here isn’t just a job. You can advance your career at Avove, and we’ll reward you with a range of benefits that recognise great work. We provide full training and continuous development to help you reach your potential. We strive to create an inclusive working environment where everyone can be themselves. Join us and take the next step towards a fulfilling career.
About the role
Working with the Planning Team Leader and a wider team of Planners, you will ensure work is coordinated and scheduled efficiently for our Field Operatives. This is a hybrid role based in our Brighouse office 3 days per week.
What will your day look like
- Completing set productivity targets for planners
- Planning a full schedule of works in line with the set targets i.e. commercial, planning ahead by 7 days.
- Keeping a track of Ops non-completions throughout the day and planning top-up work to meet the completion targets.
- Working closely with stores/supervisors in order to plan and complete jobs.
- Answering and resolving customer enquiries and demonstrating ownership of the problem
- Answering incoming calls from Customer and Yorkshire Water in line with the contract SLA’s
- Building effective working relationships with the field operations.
- Undertaking ad-hoc projects as required by the Planning Team Leader.

About you
This role is perfect for someone with good interpersonal skills and the ability to communicate effectively at all levels. You will be Client and Customer focussed with a drive to move forward and bring betterment in each task that you carry out. You will have good IT skills (particularly in Microsoft Word/Excel) along with strong administrative skills and an excellent knowledge of scheduling function.
What’s in it for you
We offer a rewarding salary that is tailored to your skills and experience. But that’s not all We celebrate hard work and give recognition to our colleagues. In addition to this, we understand that one size doesn’t fit all so everyone has access to a variety of flexible benefits that work for you.
- 24 days holiday plus bank holidays
- Company pension scheme
- Life assurance
- Family friendly policies
- A selection of lifestyle benefit options
- Financial wellbeing programme
- Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues
- We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising.

About us
We design, build and maintain the UK’s utilities infrastructure to help transform local communities for the better. We provide cutting-edge and sustainable engineering solutions and play a critical role in helping to keep the water running, the lights on and people connected.
We are an expert, responsible and agile partner, providing vital services to water, power and telecommunications sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward.
We are proud to work in partnership with leading utility providers, including Severn Trent, United Utilities, Yorkshire Water, Northern PowerGrid, Northumbrian Water Group, Scottish Power Energy Networks and Scottish Water
We are an equal opportunities employer.....
What next...
If you have any questions, please reach out for an informal discussion.

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