Eye Care Liaison Officer Eclo

3 weeks ago


Buckinghamshire, United Kingdom Royal National Institute of Blind People Full time

**We're recruiting an Eye Care Liaison Officer (ECLO) within** the Eye Clinic at Stoke Mandeville Hospital to supporting patients either face to face or remotely.

In this role, you will be a vital member of the team, working directly with people diagnosed with conditions causing sight loss. You will provide critical emotional support, information and guidance face to face within a hospital setting, in community locations,remotely and via digital platforms as required. Each day you will support people affected by sight loss to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.

**Who We're Looking For**:
You will have significant experience of delivering health or social care support services. Key to this role will be your excellent communication and relationship building skills with patients, clinicians and a wide range of cross sector partners.

You must be able to work on your own initiative, have excellent organisational skills and be a confident user of multiple IT systems.

**What we offer**:
RNIB Prides itself on being a great place to work with a range of flexible benefits and a positive, progressive culture. We offer a competitive salary, a stimulating and supportive working environment, a flexible work life balance environment, as well as abenefits package including:
- 26 days holiday per year (plus bank holidays - pro rata), which increase with service, plus one Grace day per year.
- Excellent pension scheme
- RNIB Rewards - Our employee discounts platform gives you access to offers at over 800 in-store and online retailers
- In-house training and development opportunities, including apprenticeships and management development programmes
- Flexible working arrangements - Each new member of staff will be given a laptop to make working flexibly easy
As an RNIB ECLO, you will also complete the RNIB & City University 'Eye Clinic Support Studies' qualification: essential for the role, access to Clinical Supervision, peer support and the opportunity to support RNIB's priority of "no diagnosis without support".

**How to Apply**

We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.



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