Underwriter

2 weeks ago


City of London, United Kingdom A for Appointments Full time

Underwriter

Full time

Permanent

London Minories
- Hybrid once training is completed. _

A thriving and nationally expanding Insurance company are looking for an Underwriter to join their friendly, fast-paced office based in London Minories. This would suit someone who wants career progression in Insurance as the growth of the business is growingrapidly so progression is enable in this role.

**_Flexi working_**

**The role**

**Key Responsibilities**
- Deliver excellent customer service whilst meeting customer requirements efficiently & effectively for New Business, Existing Business & Renewals
- Understand the processes and procedures require to provide quotations & put forward suitable products to meet the client’s demands and needs.
- Understand the processes and procedures required to answer a customer’s query in relation to a Mid-Term Adjustment
- Ensure that telephone calls are answered & dealt with promptly & efficiently
- Identify complaints and refer to the necessary complaint handler.
- Ensure that you remain compliant in everything that you do; including treating customers fairly, contract certainty & vulnerable customers
- Required to be a referral point for Trainees within the Department
- Required to attend & coordinate broker meetings

**Product and Technical Knowledge**
- Required to understand the legal principles of insurance.
- Required to understand technical knowledge of the product range, including understanding of the coverage provisions, exclusions and conditions of the policy wordings.

**Skills and Competencies**
- Competent in windows; Word, Excel, and Outlook
- Excellent communication skills (written and oral)
- Ability to work alone and as part of a team
- Strong team ethic
- Manage time effectively; ability to work under pressure
- Good personal organisation skills
- Good timekeeping and presentation of self and work



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