Outpatient Assistant

Be a point of contact for patients, carers & other agencies/disciplines, communicating where there could be barriers to understanding. Provide comprehensive support to outpatient services, working closely with clinical and medical colleagues and liaising with external healthcare professionals Be able to manage own workload effectively and efficiently. Support clinical staff with facilitating timely and effective access to and discharge from outpatient services Ensure accurate record keeping in accordance with the organisations policy. Support clinical team with communication and support to families/friends/those close to the patient following a patients death.

Ensure that care and support is consistent with the principles of the mental capacity act. Contribute to the holistic assessment and support of the specialist needs of patients accessing the specialist palliative care service. Provide physical, psychological and spiritual support and advice to patients, their families or those close to them.