Customer Account Manager
5 days ago
Customer Account Manager £25,000 Telford
**Your new company**
Hays are working alongside a global growing business who are looking for a Customer Account Manager on a permanent basis.
**Your new role**
This role will generate direct opportunities whilst also providing sales support for day-to-day activities relating to defined sector accounts. Responding to customer enquiries in a timely manner, building rapport and developing strong internal/external customerrelationships.
**Responsibilities**:
- Develop, support and manage opportunities directly at agreed value
- Qualify and allocate sales leads
- Setting up new customer appointments on qualified leads.
- Provide account management support for each sector to ensure smooth deployment throughout the whole process
- Provide support to the Marketing department as and when required with relevant sector/events
- Manage in-bound enquiries and re-allocate to BDM's if required
- Telemarketing and achievements of agreed KPI's
- Daily customer management/updates using SFDC for CRM/Forecast & attendance of Monthly Sales Meeting
- Effectively assess customer needs and offer/demonstrate appropriate solutions
- Produce accurate written quotations and proposals for customers based on data/pricing supplied by HQ
- Contribute to planning of customer engagement activities
**What you'll need to succeed**
- Advanced Office and IT skills required (Word, PowerPoint, Excel)
- Minimum 3 years' B2B telesales experience required
- Strong project management & collaboration skills
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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