Front of House

2 weeks ago

Neston, United Kingdom Hydes Brewery Ltd Full time

**Location**:Boathouse, Parkgate, Neston

**Salary**:Up to £9.50 ph + Tips + Benefits.

**Front of House Team Benefits**:Discounts Platform, 24/7 access to GP online, paid breaks, uniform or allowance provided, 50% discount off food for up to 6 people, 50% off accommodation, pension plan, employee assistance programme offering 24/7 support and advice.

**Working Hours**:Part Time and Full Time hours available, including evenings and weekends, flexible shifts, 2 consecutive rest days each week, no split shifts.

**Your Development**:Learning & development programme with funded qualifications, career planning, support and progression opportunities.

**Your Role - Hydes Front of House Team**

As a part time Front of House team member, our customers are in your hands. You will be the face of the site and become knowledgeable about all the dishes on our menu and be able to recommend accompanying beverages. Most of all you love to look after people, understand what makes them happy and have the desire to make someone’s day.

Your role will be crucial in ensuring the happiness of our customers, and responsibilities will include;
- Increasing sales through friendly service and conversation, and recommending dishes, and accompanying beverages.
- Ensuring the cleanliness of tables and seating areas meet our high standards for every customer you greet.
- Working as part of a team to deliver excellent standards of customer service, ensuring each and every customer receives the best service possible.
- Attention to detail to ensure you serve the customer with the correct order every time and pay particular attention to allergens.
- Undertaking continual training to develop your skills and knowledge.

***Your Site - Boat House**

Situated on the RSPB nature reserve, the Boathouse is a haven for nature watchers and food lovers alike. With magnificent views of the Dee Estuary it’s no surprise that Boat House has a reputation as somewhere to eat whilst enjoying the beautiful British coastline. As could be expected, it’s their fish and shellfish selection that they take a particular pride in, the offerings extensive and the produce is fresh with the preparation lovingly cared for.

**About Us - Hydes Brewery**

Established in 1863, Hydes Brewery has expanded to include a portfolio of over 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel.

Hydes vision is to deliver exceptional hospitality, and it’s our people that will help us achieve this. With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams.

Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities.

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