Ward Clerk

To work as part of the Emergency and Acute Medicine Team providing a comprehensive ward clerk service. The range of duties may vary according to specialty but the expected level of responsibility will be uniform.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Receive/welcome new patients onto the ward, checking particulars on their records and ensuring notes are in order. Ensure all necessary documents are prepared for nursing staff. Compile sets of required blank documentation for emergency patients.

Receive/welcome visitors onto the Ward and inform Sister/Charge Nurse or deputy of any query they may have.

Answer the telephone, responding to questions or requests as appropriate.

Request the services of allied healthcare professionals as requested by nursing staff (eg Phlebotomist/ECG Technician/Radiographers/Porters).

Make outpatient referrals as requested by nursing staff.

Notify Pathology of urgent blood specimens when requested by nursing staff.

Request and collect (or deliver when requested) notes and x-rays from various departments.

Order transport for patients as requested by nursing staff, competing appropriate paperwork.

Ensure records are sent from the ward correctly compiled and completed following patient discharge.

Report identified maintenance defects to engineers, competing appropriate paperwork.

Distribute, sort and re-address mail.

Ensuring demographics of admitted, transferred and discharged patients are up date electronically and manually. Ensure that PMS and EU Workstation accurately reflect the ward bed state.

Ensure ward register is up-to-date with patient admissions and discharges.

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Photocopy any necessary paperwork.

Maintain a satisfactory stock of ward paperwork.

Maintain a satisfactory stock of clinical equipment/stock

Ensure the patient notes/documentation is stored in a safe manner, with records filed accurately within Trust guidelines.

Liaise with ward teams to ensure the timely completion of death certificates ensuring appropriate documentation is forwarded to general office/bereavement service.

To undertake any other clerical duties as designated by the Ward manager/directorate management team.