Administrator

15 hours ago


Thatcham, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

We are looking for an enthusiastic and motivated Administrator to join the Community Mental Health Team for Adults, situated in Hillcroft House on the West Berkshire Community Hospital site in Thatcham. The successful applicant will support the running of effective office processes and procedures; be patient focused; have excellent communication and organisational skills; be familiar with the trust computer systems and have good IT skills. Previous experience of administrative and telecoms work is essential to the role as well as a resilience to deal with its fast pace and the emotional and sometimes distressing nature of mental health issues. The postholder will work under the direction and supervision of the Administration Manager.

**The 18hrs for this role will be over 5 days**: Monday & Tuesday 10am - 1.30pm Wednesday 10am - 2pm Thursday & Friday 10am - 1.30pm.

About the Job

To assist the administration team/Senior Administrator in the development and maintenance of efficient and effective office procedures and administrative tasks.

To administer all office systems, both electronic and hard copy, across the service, ensuring that services run smoothly by having well planned and organised administrative systems and processes in place.

To organise room bookings and assist in room preparation prior to, and after, service or visitor meetings.

To maintain effective communications across the team, taking phone calls and either directing the caller to the appropriate team member or taking messages as required and distribute incoming mail.

To cover reception duties as and when required,

To support the administration team in organising all outgoing mail, ensuring it is sorted, franked and ready for collection at given times.

To support projects within the service by undertaking various administrative and clerical tasks.

**The 3 “must haves” for you to be considered for this role**:
Competent administrative skills with attention to detail and accuracy

Ability to multi-task in a busy and sometimes loud office environment

Professional telephone manner with good interpersonal skills

Berkshire Healthcare has a record of achievement and success that places us as one of the best performing Trusts in the country. We are rated ‘Outstanding’ by the CQC, we have a history of strong financial performance, and we have a highly skilled and engaged workforce. We aspire to be an outstanding organisation for everyone: our people, our patients, their families, and their carers.

For our people who work here that means we want Berkshire Healthcare to be a great place to work where everyone can thrive and grow.

**Some of the benefits of joining our team**:
Salary ranging from

Flexible working opportunities and a strong emphasis on your work, life balance

Annual leave - 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff

Excellent learning and development opportunities

Salary sacrifice scheme for a new car

Generous maternity, paternity and adoption leave for eligible staff

Advanced IT enablement and support 

Confidential telephone care service providing independent support and advice for staff.

And so much more

Please see attached job description for more information about this role and working at Berkshire Healthcare NHS Foundation Trust.


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