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1st/2nd Line Desktop Support
3 months ago
I'm working with a global healthcare company who are looking for a 2nd Line Desktop Support to join them as they enter an exciting transformational period.
**Salary**: up to £36,000 + benefits
Location: Kingston upon Thames (5 days a week)
The business are introducing lots of new technologies, giving you the opportunity to learn and advance your knowledge in IT Support
**Key Responsibilities**:
- Assist in creating and maintaining Service Desk processes and procedures in line with Service Desk responsibilities.
- Liaising with 3rd party support teams and suppliers.
**Ideally you'll have**:
- At least 1 years' experience in providing 2nd line IT Support.
- Understanding of ITIL particularly Incident and Problem management processes.
- Experience with Windows XP, Windows 7, Windows 10, Office 2003 - 2010 and Office 365.