Customer Service Advisor

4 months ago


Radcliffe, United Kingdom RSD Recruitment LTD Full time

**Customer Service Advisor**
**Radcliffe**
**£26,460**
**Night Shift Position**
**4 days on, 4 days off (12 hour shifts 7 - 7)**

Are you passionate about providing exceptional customer service? Join our team as a Customer Service Advisor and be a key player in delivering outstanding experiences to our valued customers.

My client pride themselves on their commitment to customer satisfaction. Join the dedicated team and play a vital role in ensuring our customers receive the best service possible.

**Key Responsibilities**:

- Address customer inquiries, resolve issues, and ensure a positive customer experience.
- Process orders, returns, and exchanges with accuracy and efficiency.
- Maintain up-to-date knowledge of our products and services to assist customers effectively.
- Collaborate with internal teams to escalate and resolve complex customer issues.
- Capture customer feedback and insights to contribute to continuous improvement.

**Qualifications and Skills**:

- Previous experience in a customer service role.
- Excellent communication and interpersonal skills.
- Problem-solving abilities with a customer-centric approach.
- Strong organizational and time management skills.
- Ability to work effectively in a team.

**Why Join Us**:

- Competitive salary of £25,200.
- Be part of a supportive team dedicated to excellence in customer service.
- Opportunities for career development and growth.

**INDTAP**

**Job Types**: Full-time, Permanent

Pay: Up to £26,460.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- 12 hour shift

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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