Telephonist

2 months ago

Shrewsbury, United Kingdom Prince Personnel Full time

£11.00 per hour | Ref: SW25674

Contract: Temporary

First advertised: Tuesday, 13 Jun, 2023

**Contact**:
**Steven Wakeley**:
**Area**: Shrewsbury

**Job type**: Temporary

**Salary**: £11.00 per hour

**Hours**: Monday-Friday 9am-6pm

**Reference**: SW25674

**Date added to website**: Tuesday, 13 Jun, 2023

**Description**:
**Responsibilities and duties will include, but not limited to**:

- To provide a high standard of customer service to callers as their first point of contact
- To operate the switchboard and provide an efficient, helpful, and professional service to all incoming and outgoing callers, directing calls to the appropriate person / department, or taking accurate messages.
- Delivering the phone call messages to the appropriate person / department.
- Documenting all incoming calls
- Politely and professionally making follow up calls to customers

**Skills and Experience**
- Previous experience working as a receptionist or customer service role
- Confident and polite telephone manner
- High standards of professionalism and personal presentation
- Strong interpersonal and communication skills
- Committed to customer excellence
- Positive, efficient, and able to work calmly under pressure

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