Fxt IT Production Analyst

1 month ago

London, United Kingdom Goodman Masson Full time

An international well known bank is looking for a FXT IT Production Analyst to join their team IN LONDON on a 6 months contract initially.
The FXT APS deliver services to all of the bank's FX traders across its main hubs (London, New York, Singapore) and local sites.
The production support team is also in charge of releasing new packages in production to traders and sales, as driven by the global business lines, while maximising uptime for its end users.
**Day-to-day Responsibilities**:

- **Application Monitoring and follow up**:

- Responsible for global uptime target of 99.9%, across the whole FX platform
- **Incident and Problem Management**:

- Investigate incident root cause and provide workaround to traders on variety of issues, ranging from mispricing, misbooking, incorrect position, etc
- Manage/Own P1/P2 incidents and problems end to end
- **Knowledge Management and Documentation**:

- Documents support procedures on wiki
- **Continuous Service Level improvement**:

- **Maintenance and enhancements**:

- Participates to release cycles for functional validation on staging/preproduction and production environments - in particular for logs
- **Project and specific tasks**:

- Various project and smaller tasks are managed by the team, all related to support: most of the tasks are incident response, business request or maintenance

**Skills & Qualifications**
- The role focuses specifically on FX products, FX knowledge would be appreciated.
- Good knowledge of FX business and electronic trading principles: Spot/Outright pricing, Fixings, VD calculation, CC & AV, Spot push, Rollback/rollover, Fixings, etc

**Pay and other Info**
- £500-600 P.D Umbrella
- 6-month contract
- Hybrid working (min 2 days in London office)
- In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you._

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