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Music Centre and Events Coordinator- East

7 months ago

Reading, United Kingdom Berkshire Music Trust Full time

**Primary Job Purpose**

Based at our Head Office in Reading this role includes regular travel to our Music Centres in Bracknell, Wokingham and Windsor. The postholder will ensure the smooth running and growth of our Music Centres, Ensembles and Events through working closely with and effectively communicating with Music Centre Receptionists, Music Centre Development Managers, teachers, parents and children.

Berkshire Music Trust’s primary customers include parents, children, schools, wider community music and Early Years’ groups.

**Principal Responsibilities**

Maintains relationships with Parent Friend Associations and supports their fundraising endeavours

Providing stewarding duties as necessary, as per the centre requirements

Works with the Admissions Officer by actively prioritising the starting of new pupils in lessons and Ensembles with regular action on waiting lists and the charging process.

Actively maintains waiting lists

Supports Music Centre Receptionists and provides Reception cover as and when required

Supports the growth of the Music Centres by promoting the service at local community events and at Berkshire Music Trust’s promotional events

Uses local knowledge to support the Marketing Team with social media posts to ensure representation across the County

Administers the Music Centre group Tours and visits, supporting the Music Centre Development Managers in accordance with the Music Trust's policy, liasing closely with parents to ensure Tour, deposits, payments and consent forms are received on a timely basis

Liaising with Centre staff and Receptionists to ensure the health and safety of students and staff through arranged fire drills and comprehensive risk assessments

Ensures health and safety and safeguarding requirements are met and staff are first aid trained through liaising in a timely manner with the Facilities Manager

**12.** You have a duty to take care of your own health and safety and that of others who may be affected by your actions at work. You must co-operate with employers and co-workers to help everyone meet their legal requirements

**13.** Promotes the safeguarding and welfare of all pupils and service users within Berkshire Music Trust, raising any concerns in accordance with the Trust’s protocols and procedures.

**14.** Some additional work at evening/weekend events maybe required, for which time off in lieu will be granted.

**15.** Any other duties commensurate with the post.

**Our Values**
- **Inclusivity** - we believe music should be accessible to all
- **Respect** - we respect others views and lived experiences
- **Transparency **- we are open and honest
- **Innovation **- we continuously evolve and adapt to changing needs
- **Responsibility** - we take responsibility for our mission
- **Partnership - **we embrace partnership working

**ROLE SPECIFICATION**

**Criteria**

**Skills and Abilities**
- Confident car driver with a clean licence
- Ability to adapt to the demands of a busy working environment, interacting positively with members of the public, schools, children, parents and colleagues
- Excellent inter-personal skills and the ability to work with a range of external stakeholders and colleagues
- Strong organisational skills and ability to multitask
- Excellent communication skills - both written and spoken
- Accuracy and attention to detail
- Excellent time management skills
- Proficient in the use of MS Office, especially Word and Excel

**Experience**
- Front-facing public / customer focused services
- Working as part of a team in a pressurised and multi tasked environment
- Proven experience in a demanding administrative role
- Working to strict deadlines

**Knowledge**
- Sufficient levels of numeracy to deal with statistical data
- A background, understanding and/or interest in music
- Understanding and ability to learn how to use a CRM systems

**Personal Attributes and other Requirements**
- Understand and respect the principles of confidentiality
- Possession of excellent interpersonal skills
- Sensitive to the needs of the customer
- Able to work in a pressurised environment
- Ability to work accurately with attention to detail
- Commitment to personal development
- Forward-thinking, positive attitude
- Ability to establish good working relationships and work well in a team
- Willingness to travel across Berkshire
- Committed to Berkshire Music Trust’s Vision and core Values

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£28,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Reference ID: ADM01- 10