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Head Housekeeper

4 months ago

North Berwick, United Kingdom Archerfield Full time

With a wide choice of historic and contemporary secluded accommodation, a world class Spa, state of the art Performance Centre and two links golf courses of Championship standard, Archerfield offers an unrivalled environment to develop a rewarding career in the hospitality sector.

The Archerfield Estate is located just 18 miles from the centre of Edinburgh along the spectacular coastline and just a short distance from North Berwick, Haddington and other East Lothian towns.

**Join Our Housekeeping Team**

**What you'll be doing in this role**:

- Work proactively with the Housekeeping team, working to deliver high standards across the property.
- Lead by example showing high levels of attention to detail.
- Ensure team recruitment, training and development of staff is to the highest standard.
- Inspect accommodation to ensure SOP’s and attention to detail are consistently met.
- Create weekly rotas that match the operational requirements of the business, whilst managing team holidays.
- Manage and control budgets across payroll and guest supplies
- Providing hands on operational support where necessary (cleaning rooms, stocking equipment, room checks)
- Reporting and appraising team performances to highlight areas of opportunity and development.
- Ensure compliance with all Health and Safety standards.

**Who are we looking for**:

- Strong organisational and planning skills with the ability to think outside the box.
- Outstanding eye for detail and the ability to motivate and support a team of Housekeepers.
- Great people and communication skills, with the ability to lead and direct a team.
- Strong level of IT skills and desire to work with systems to improve efficiency.
- Customer focused with a strong understanding of customer needs in a luxury environment
- Excellent time keeping skills and ability to work in a fast paced environment.

**What we give you**:

- Salary From £32,000
- Estate based incentive and discount schemes.
- External Discounts and Offers scheme.
- Generous Refer a Friend Benefits.
- Excellent training and development opportunities.
- Employee Assistance Programme.
- Health and wellness resources.

This is a full-time permanent opportunity. If you feel you have the necessary skills and experience, then in the first instance, please contact our team.

**Job Types**: Full-time, Permanent

Pay: From £32,000.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Free parking
- Health & wellbeing programme
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person