Kitchen Designer
1 day ago
**Kitchen Design Consultant**
**Are you a multitasker who’s fanatical about customer service and a flair for design? This could be the role for you**
Due to our continued growth, we are looking for a highly motivated design consultant to join our friendly team and continue our success story as we continue to buck the sector trend and expand our geographies.
Your main role is to inspire customers with outstanding kitchen designs whilst explaining the broad principals and features of Kutchenhaus, which leads to kitchen sales. The role will involve working instore, from home and in customers’ homes. You will be expected to carry out face to face and virtual design appointments and deliver a number of KPI’s (key performance indicators) to help achieve the store target. You will also be required to meet and greet customers when they come into the showroom and make appointments for the customer to design their dream kitchen.
You must be highly motivated and target driven, ensuring that your customers are given the best possible design and customer service, whilst meeting their budget restrictions.
**THE ROLE**
The kitchen design consultant role will have several key responsibilities, which include:
- Ensuring our clients experience an outstanding level of customer service from the point of sale through to completion by providing on time clear and concise communication throughout the design process.
- Meet and greet all showroom visitors, discussing needs and requirements, promoting all product ranges and services to help convert their interest into design appointments.
- Create stunning kitchen designs using our best in class CAD design package to meet customers' individual requirements (both face to face and virtually). You will be designing kitchens to customer’s specification, advising customer on best possible solutions and gaining customer’s commitment to proceed to an order.
- You will be accountable for achieving a set of KPI’s which will be required per month to help the store achieve its overall target.
- You will be expected to convert 50% of all sales into an installation project, with one of our trusted kitchen installation teams.
- Work closely with the post sales team so that customers projects are completed as quickly as possible to the best level of service.
- Work with our design assistant to help produce stunning design renders, accurately annotated floorplans and elevations to ensure every client has everything they need to install their dream kitchen
- Attract one to many (multi purchase) clients to use Kutchenhaus for their kitchen supplier, which includes contacting building companies, architects, property developers etc
- Gain reviews and recommendations once we have successfully completed the supply or installation for each customer. You will be targeted to attract new recommendations and referrals to the business to help feed the sales funnel.
THE CANDIDATE
- A highly organised person who can complete multiple tasks quickly and accurately
- Previous CAD experience (Compusoft Winner) ideal, but not essential as training can be given.
- Have kitchen designing and sales experience both face to face and virtually.
- Have an eye for detail to ensure kitchens are made to correct specification
- Experience within the kitchen industry essential
- Ability to gain and maintain a thorough knowledge of all the products we sell
- Great communication and organisational skills, able to engage at all levels
- Able to work well under pressure and to tight deadlines
- Must be a ‘team player’ willing to help out elsewhere when needed.
- Full driving licence required
Job Type: Permanent
Salary: Basic plus uncapped commission - OTE - £30,000 -£50,000
Job Type: Full Time, 37.5 hours per week
Location: Bristol
Training: Full training available
**Job Types**: Full-time, Permanent
**Salary**: £30,000.00-£50,000.00 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Bristol, BS8 2NN: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Kitchen Design: 3 years (preferred)
- Customer service: 3 years (preferred)
- Retail sales: 3 years (preferred)
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