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Receptionist

5 months ago

Cardiff, United Kingdom Football Fiesta Ltd Full time

We are now recruiting for a Part-Time/Flexi Receptionist for the UK’s first Football Fiesta - The Ultimate Indoor Football Experience

Football Fiesta are the UK’s pioneers of Indoor Football Fan Park Experiences We are offering a job full of variety and offering a different challenge every day. What brings the team together is a genuine love of helping everyone have an awesome time.

What you’ll be getting up to:

- Proactively walk the Park assisting customers, and identifying or resolving urgent issues
- Enforcing the safety rules whilst simultaneously upholding excellent customer service
- Communicating effectively within our team and with our guests
- Interacting with customers
- Monitoring activities throughout the Football Fiesta venue - maintaining high safety levels but ensuring an engaging and fun atmosphere for all customers
- Able to work in a fast-paced environment - on your own or as part of a team
- Provide support when needed across various areas of the business
- Cleaning and maintenance of equipment & activities
- Other duties as required

Some benefits of working as part of the Football Fiesta Team include free entry & discounted food & drinks on shift.

We are looking for someone who:

- Is flexible in their availability; able to work afternoons, evenings and weekends
- Is comfortable speaking in front of groups. Presenting a safety brief before customers enter the park and demonstrating features in Football Fiesta
- Enjoys working as part of a team and helping others to achieve their goals
- Has an engaging character with the ability to make people smile
- A fun, inspiring and energetic person who can communicate with customers, staff members and parents
- Is flexible and willing to learn across all areas of the Football Fiesta including Front of House and Food & Beverage
- Park opening hours: Mondays - Thursday (2pm to 8pm) / Friday & Saturday (10am to 8pm) / Sunday and Bank Holidays (10am to 6pm)

The areas of responsibilities contained within this job description is not exhaustive and an employee may be asked to do other duties in line with the needs of the business

Rate of Pay: £5.28 to £10.42 per hour according to national minimum wage

**Job Type**: Part-time - These roles will be flexible working hours that be arranged with your Venue Manager

Education, Skills and Qualifications
- Language: English (required)
- First Aid trained (preferred)
- DBS Certification (preferred)
- Experience in a leisure/customer service environment

Applicants must be age 16 years or over.

Flexibility: Applicants must be flexible as you will be required to change your working pattern at short notice to meet service requirements which may include shifts, early mornings, evenings and weekends.

Football Fiesta is committed to protecting the privacy and security of our applicant’s personal information. Football Fiesta has a privacy notice that describes the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and how it will be stored. All in accordance with the General Data Protection Regulation (GDPR).

For further details and our Privacy Statement please ask. Please note that we operate a Smoke free Workplace Policy.

**Job Types**: Part-time, Permanent

**Salary**: £5.28-£10.42 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Work Location: In person