Library Assistant
4 months ago
Job Introduction
**If you have a passion for customer service and a keenness to learn about our libraries, we would like to hear from you**
The modern library is more than an opportunity to borrow a free book. We are open to all members of the community. Those who visit our libraries have a wide range of needs, such as getting online, job-seeking, health and well-being, and national and local information. We also work in partnership with a number of different organisations, some based in our buildings and others visiting to hold sessions.
As a Library Assistant, your duties will include staffing the customer counter, answering a wide range of enquiries, and maintaining our service provision. You will perform routine tasks such as answering phone calls, issuing items to customers, cash handling, and organising files. You will also be required to support library events, such as children’s events over the summer, and weekly events, such as Rhymetimes and Storytimes.
Key to the Library Assistant role is being able to signpost people to what they are seeking. Knowledge and experience of working in a library is not essential, as full training will be provided. The ability to be flexible is essential, as you will be required to work at other libraries in East Sussex, for which travel costs from your base are covered.
- Have good customer service and communication skills
- Have ICT skills and an interest in further development
- Work well in a team
- Are self-motivated
- Can undertake manual handling tasks
- Are willing to learn and undertake training as required
**Work rota**:
**Week 1**: Mon 9.30am - 5pm, Tues 9.30am - 5pm, Weds 10am - 1pm, Thurs 11am - 6pm, Fri 10am - 5pm
**Week 2**: Mon 9.30am - 5pm, Tues 9.30am - 5pm, Weds 10am - 1pm, Fri 10am - 5pm, Sat 9.30am - 5pm
**_For an informal discussion, please contact Sarah Boreham, Library Manager, on 01424 725431._**
Interviews will be held in-person at Hastings Library.
We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.
**_For work that makes a difference._**
Additional Information
Your starting salary will be pro rata if the above position is part-time or term-time only.
Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.
If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.
Company Information
Package Description
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