Trainee Field Service Engineer

3 weeks ago

Reading, United Kingdom Concept Resourcing Full time

**Trainee Biomedical Field Service Engineer - Reading - £26,250 & £6k Car Allowance**

Our client who are one of the world's largest independent provider of medical equipment services have an exciting opportunity for a Trainee Biomedical Field Service Engineer to join their business.

**Reporting to the Technical Service Manager the main purpose of the role will be;**
- Provide comprehensive maintenance and service for medical imaging equipment on a number of multi-vender systems
- Troubleshoot, analyze and repair systems failures to maintain Elapsed Time to Repair (ETTR) and Systems Uptime standards by completing repairs immediately and efficiently
- Provide telephone assistance and field visits where and when required throughout the assigned region and when required throughout the UK
- Complete and maintain all administration and documentation in allotted time, to ensure smooth data processing
- Provide professional and regular information to the customer on related service call
- Build good working relationship with customers / users of the equipment
- Compliance with health and safety regulations, fire and environmental protection

**Key accountabilities**:

- Troubleshoot, analyze and repair systems failures to maintain Elapsed Time to Repair (ETTR) and Systems Uptime standards by completing repairs immediately and efficiently.
- Perform preventative maintenance and repairs on diagnostic imaging systems in accordance with defined company schedule.
- Support customers, Develop good customer contacts and communication
- Ability to work in a hospital environment and team members
- Resolution of fault and technical problems
- Timeliness and accuracy of planned maintenance
- Timeliness and accuracy of reporting data into OPTIM

**Skills/Qualifications**:

- HNC/D Electronics or equivalent
- Degree (Hons) in Electronics or equivalent
- Customer and quality focus
- Good oral and written communication
- Computer skills, Microsoft Office and Equipment Database
- An understanding of Risk Management generally, and the impact on medical device support
- Mechanical workshop skills
- Able to problem solve under pressure, whilst minimising risk to patients, the Trust or company
- A keen interest in efficiency and innovative techniques to develop more effective working practices

This will be a Field Based role covering multiple sites across the Reading/Theale so applicants must have a Full UK Driving Licence.
Start date for this role will be June 2023.

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