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Fire Safety Consultant

6 months ago

London, United Kingdom Shield Safety Group Full time

**Fire Safety Consultant**

The main aim of this role is to support the Head of Fire Safety in continually improving the Fire services for our clients. As a Fire Safety Consultant, you will conduct Fire Risk Assessments (FRAs) and other fire related products, liaise with clients to support them on fire safety incidents or technical queries and to meet their expectations and help manage / reduce their risks.

**The Company: We believe in making safety simple.**

Shield Safety is the UK’s leading provider of Food Safety, Fire Safety and Health & Safety software and services. Trading since 2003, the company was founded by Food Safety and Health & Safety Practitioner Mark Flanagan, who believes in making safety simple for every business in the UK.

For the past 20 years, Shield Safety have been working with some of the largest and most respected brands in the UK Hospitality and Retail sectors, including Tesco, Revolution Bars, Interstate Hotel Group, Malmaison and Wilko Retail Ltd, and we have an impressive 95% customer retention rate. Through service-delivery and our flagship cloud-based software and companion app, RiskProof, we are helping businesses revolutionise their safety processes.

**Key Responsibilities**
- Provide support to the Head of Fire Safety.
- Deliver Fire Risk Assessments across an agreed geographical patch, meeting agreed SLAs. On occasions, provide cover for other Fire Consultants in other geographical areas.
- Assist and monitor Fire QA to ensure that all FRAs are released from QA within KPIs.
- Ensure FRAs are uploaded timely and accurately within the team KPIs.
- Assist Fire QA with the formal responses to appeals and escalations.
- Provide support to the Safety Advice Line Team in office hours.
- Provide support on technical advice, and ongoing proactive and reactive advice for internal and external stakeholders through meetings, project work and regular reporting.
- Provide support to the Service Coordinators for monthly planning.
- Meeting the client specific requirements prior to conducting FRAs.
- Commitment to delivering fire products in a way that suits both internal and external expectations.
- Attend regular Fire Safety meetings.
- Support with the Apprenticeship Training Scheme.
- Deliver additional services to clients i.e., training, technical advice, occupancy / means of escape reviews etc. where necessary.
- Create action plans with your manager where FRA reports are not completed to the required standard.
- Support the Sales team with clear and concise communication for sales leads, provide product knowledge training and support in client meetings, where requested.
- Maintain personal competency, professional/technical development, accreditation, and professional registration.

**Skills & Experience**
- Hold an IFE, IFSM or IFPO accreditation
- Level 3 qualification in Fire Risk Assessment or Level 3 in Fire Safety Management (Essential)
- Minimum of 1 year within a consultancy environment or 2 years within the Fire Service (Essential)
- Customer focused and commercially aware (Essential).
- Excellent communication skills, with the drive, creativity and commitment to succeed.
- Experience in the validation / QA of Fire Risk Assessments (Desirable)
- Professional approach
- A positive approach to all situations.
- Full valid UK driving license
- Flexibility to travel

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Flexitime
- Referral programme
- Work from home

Schedule:

- Flexitime
- Monday to Friday
- No weekends

Application question(s):

- Do you hold a Level 3 qualification in Fire Risk Assessment or Level 3 in Fire Safety Management?
- Do you have an IFE, IFSM or IFPO accreditation?

Work Location: On the road