E-commerce Assistant

4 months ago

Preston, United Kingdom Age Concern Central Lancashire Full time

**Job Title**: E-Commerce Assistant

**Department**:Retail

**Reports to**:E-Commerce Manager

**Base**: 30 Cannon Street, Preston, PR1 3NS

**Weekly hours**: 36

**Salary**: £20,363

**Position Summary**

This position is to support the achieving of financial targets, KPI’s and duties set for the E-Commerce function by photographing and listing items for sale and packaging and dispatching stock once sold. This post will also support the retail function within the premise.

**Main Responsibilities**
- To support the E-Commerce management in achieving agreed sales targets, profits and budgets.
- To photograph, list and upload information with accuracy and detail.
- Dispatching items safely to ensure they reach buyers in the best condition.
- Working towards daily and weekly listing and income targets as defined by the E-Commerce Manager.
- To support specific retail initiatives and undertake any related training to maximise income generation through trading activities.
- To support, train and develop volunteers within the E-Commerce function.
- To deliver high standards of customer service through all of our selling platforms.

**Duties**
- Achieve the level of computer competency as required for the role.
- Participate in and contribute to the organisation’s activities, events and meetings.
- Undertake other duties which may be required by the organisation that are consistent with the duties and responsibilities of the role.

**Training**

The organisation is committed to support continuous professional development (CPD). There is an expectation that the post holder will complete mandatory and role specific training within the probationary period and maintain a level of competence throughout their employment with us. Training includes Safeguarding, GDPR and Health and Safety. This list is not exhaustive.

**Essential Skills and Attributes**
- This role requires a basic barring service check.
- Computer competent with familiarity of selling sites and how they work.
- High standards of literacy with a good standard of spelling, punctuation and grammar.
- An eye for detail and the ability to display and photograph stock.
- To demonstrate a commitment to the mission, vision and values of the organisation.
- To demonstrate professionalism, whilst having a positive and enthusiastic attitude.

**What we offer**
- Competitive Salary.
- Generous Pension Scheme of Employer Contribution of 6% and Employee Contribution of 2%.
- Annual leave entitlement of 32 days per year (inclusive of Bank Holidays), additional 3 days provided after 3 years of service.
- An additional treat day off for your birthday.
- Free onsite parking at most of our facilities.
- Free tea and coffee in all our facilities.
- Access to free training and development opportunities.
- Opportunities to make a real difference in the community.

**Job Types**: Full-time, Permanent

**Salary**: £20,363.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work authorisation:

- United Kingdom (required)

Work Location: In person

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