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Supply Chain Customer Coordinator

7 months ago

Cumbria, United Kingdom Scantec Full time

Scantec Recruitment are working in partnership with a fantastic FMCG Manufacturing business with a site near Workington to assist them in their search for a Supply Chain Customer coordinator this will be based within their Supply chain & Logistics team and it’s a great opportunity to join a key player in their industry who specialise in manufacturing products for global brands. This company will offer formal qualifications and extensive training for you to enhance your career and hit the ground running.

It’s a fast-paced role, where you would be the first point of contact. You would be dealing with internal and external customers, taking and managing customer order requirements and processing orders within SAP system. In addition to completing customer required documentation.

**Hours**: Days, Monday to Friday

8am-4pm or 9am-5pm

**Fantastic benefits**:

- 3% - 6% bonus
- 26 days annual leave + stats
- Pension scheme (8% employer)
- Group income protection
- Gym membership
- Relocation assistance
- Life Insurance
- Reward gateway retail discounts

**Summary of core responsibilities**:

- Processing customer delivery needs and processing call offs
- Liaising with Customer contacts locally and centrally, as well as completing Customer required documentation
- Organising and processing internally required documentation
- Processing customer orders and customer Service requirements
- Interpreting customer forecasts and taking action
- Meeting sales targets
- Solving customer invoice queries
- Managing stock levels
- Producing customer stock sheets
- Support on customer complaints process

**Required Skills and experience**: