Junior Marketing Assistant

3 weeks ago


Manchester, United Kingdom Channel Centre Full time

We are seeking a highly motivated and talented Junior Marketing Assistant to join our team. As a Junior Marketing Assistant, you will play a key role in supporting the marketing department in various tasks and projects. This is an excellent opportunity for someone looking to gain valuable experience in the field of marketing.

**Duties**:

- Respond to customer inquiries via various face to face channels in a timely and professional manner
- Provide accurate information and assistance to customers regarding products, services, and policies
- Resolve customer complaints and escalate issues as needed to ensure timely resolution
- Identify and implement process improvements to enhance the customer experience
- Collaborate with other team members to achieve departmental goals and objectives
- Maintain detailed records of customer interactions and transactions

**Requirements**:

- High school diploma or equivalent required; Bachelor’s degree preferred
- Previous experience in customer service or related field preferred
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment

**Job Types**: Full-time, Permanent

Pay: From £25,442.87 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 02/05/2024



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