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Night Porter

3 months ago

London, United Kingdom Oxford and Cambridge Club Full time

_**Benefits Basic Salary £28,750 40 HPW Full time £13.82 PH Plus Benefits **_
- Staff fund (bonus) paid twice per annum (on a discretionary basis) approx **£3-£4,000 pa**:

- Personal pension scheme (Salary Sacrifice with a 10% company contribution if you put in 5 %, after qualifying period)
- Uniform provided and laundered
- Live in accommodation may be available
- Superb staff dining room and facilities
- Excellent staff meals whilst on duty
- 28 days holiday including bank holidays per annum - a full week at Christmas
- Season ticket loan after qualifying period
- Exciting range of learning and development programs
- In house training academy
- Colleague recognition and reward programs
- **The Club**_

The **Oxford and Cambridge Club** is an exclusive private members Club with a Grade II*-listed Clubhouse in central London. The Club has 46 bedrooms, a fine dining restaurant, 3 banqueting suites, 2 bars, 2 squash courts, a billiards room and extensive libraries. The Club has nearly 5000 members.
- **The Role**_

We are recruiting for a **Night Porter/Receptionist **to join our Front Hall team. Duties will include providing a warm greeting to Members and guests, check in and check outs, taking bookings for bedrooms and the restaurant. Dealing with queries, answering and transferring calls all carried out in a professional, courteous manner. Security awareness is also paramount. The role is a full time position working 40 hours per week, including weekends and public holidays.
- **The Person**_
- Excellent written and spoken English.
- Previous experience in a similar role in a 4/5 star hotel or Members Club.
- Knowledge of additional languages is beneficial.
- **Main Duties**_
- Checking guest in/out, using the correct procedure.
- Maintaining security by following procedures and controlling access, this includes welcoming at the door, making sure all members show their membership card on entry and sign in any guests. This also includes preventing unauthorised access.
- Book accommodation, restaurant reservations, facility bookings, and sending confirmations.
- Settling bedroom and restaurant bills using various payments.
- Answering telephone, screening and directing calls
- **Eligibility**_

Only applicants eligible to work in the UK or have a valid UK work permit or visa should apply.

**Job Types**: Full-time, Permanent

**Salary**: £28,750.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Referral programme

Supplemental pay types:

- Bonus scheme

Work Location: In person

Reference ID: Feb 2024