Live in Night Porter

5 months ago


Warwick, United Kingdom Warwick Arms Hotel Full time

Embrace the opportunity to join us at The Warwick Arms Hotel, a charming family-run hotel situated in the heart of Warwick. With a cozy collection of 40 unique rooms, we are seeking a dedicated Night Porter to help shape extraordinary guest experiences and contribute to the warm atmosphere we are known for.

**Responsibilities**:

- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Maintain cleanliness and organisation of the hotel
- Support guest relations by addressing inquiries and resolving issues promptly
- Complete function room set ups as required
- Complete set-up for breakfast as well as any functions being held at the hotel
- Process payments and maintain accurate records of guest transactions
- Prepare and serve alcoholic and non-alcoholic beverages

**Experience**:

- Previous experience in a customer service role preferred
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of phone systems and basic computer skills
- Bar knowledge preferred
- Ability to work well in a team environment

As a live in night porter you will be required to be on call when not on shift. Shifts may be split.

**Job Type**: Part-time

**Salary**: £9.00-£11.00 per hour

Expected hours: 15 - 30 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Schedule:

- Night shift

Supplemental pay types:

- Tips

Ability to Commute:

- Warwick, CV34 4AT (required)

Work Location: In person


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