Health Care Assistant

3 weeks ago

Salford, United Kingdom Langworthy Medical Practice The University of Salford Medical Centre Full time

**Job Title: Health Care Assistant (HCA)**

**Reports to: Lead Nurse / Practice Manager**

**Hours: 21 hours per week over 3 days**

An exciting opportunity has arisen for a full-time (21 hrs) HCA to join our Nursing team.

We are looking to appoint a HCA who and can work across both our sites at Langworthy Medical Practice and The University of Salford Health Centre when required, and provide house visits for our housebound patients who require bloods.

**Job Summary**:

- The post holder will offer general assistance and support to the Practice Nursing Team, liaising closely with the Lead Nurse across both sites
- The post holder will be involved primarily in phlebotomy, undertaking the new patient health checks, urinalysis, ECG recording, chaperoning patients, maintaining hygiene standards, maintenance of equipment and the recording of refrigerator temperature daily, and re‐stocking GP’s and Nurse’s treatment rooms and house visits.
- The post holder will also be responsible for documenting patient consultations on the Emis clinical information system in General Practice
- They will maintain patient confidentiality and will work under the direct supervision of the Lead Practice Nurse and within Practice Guidelines and Protocols at all times.
- Be flexible to work across both sites and able to commute to both sites with your own transport.

**Main Purpose of Post**:
**Job responsibilities**
- To act in such a manner as to support the patient at all times and be mindful of the need to reduce anxiety for the patient
- To provide a phlebotomy service for patients
- To be responsible for the processing and management of laboratory samples requested by the GP/ Practice Nurses with specific responsibility to ensure that the samples are correctly labelled, sent to the laboratory promptly and that data is entered onto the patient’s computer records
- To assist in restocking clinical area with supplies and health promotion materials as agreed with GPs/Nursing Team and to restock all rooms as appropriate
- To assist in general nursing duties, under the supervision of the Practice Nursing Team, i.e.

Urine testing, weight/height, blood pressure measurements, ECG recording, NHS Health Checks, smoking cessation advice and any other duties that may be assigned as necessary
- To act as a chaperone as required to GPs and Practice Nurses
- To participate in the induction programme of staff and trainees new to the practice
- To receive and document telephone messages as and when necessary and communicate to other members of the clinical team as appropriate

**Person Specification**

**Essential**
- Motivated
- Willing to learn
- Ability to use initiative
- Numerate
- Computer literate
- Customer service skills
- Copes well under pressure
- Display good time management skills
- Flexible
- Own transport as will be required to work across both sites and provide home visits
- Be pleasant and good humoured
- Works well in a team
- An understanding, acceptance, and adherence to the need for strict confidentiality
- Phlebotomy experience

**Desirable**
- Have an understanding of the NHS and / or General Practice
- Recognised HCA qualification
- Experience of Emis
- Experience of dealing with public/patients

**Confidentiality**
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
- Any breach of confidentiality during employment may be regarded as serious misconduct and could lead to summary dismissal.

**Health & Safety**

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, and the practice infection control policy and published procedures. This will include:

- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from haz

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