Technical Support Engineer
3 weeks ago
**Technical Support Engineer**required. Our client is a renowned nationwide business that specialises in installation, servicing and commissioning of security products. They are looking for a Technical Support Engineer in the Blackburn areadue to the growth of the business.
**Technical Support EngineerPosition Overview**
- Be the voice of the company technical support to installers.
- Escalate unresolved issues to appropriate internal teams (e.g. R&D, software developers)
- Diagnose and troubleshoot technical issues, including setup and network configuration
- Refer to internal database or external resources to provide accurate technical solutions
- Achieve KPI's that have been set
**Technical Support EngineerPosition Requirements**:
- 3 years+ Experience in a similar role
- Industry knowledge and product knowledge of all security systems, especially intruder alarms
- Knowledge of electronics and networking
**Technical Support EngineerPosition Remuneration**
- Salary: £27,000
- Working hours: 40 hours a week. 1 week in 12 being 12pm-8pm instead of between 8-6pm (Some of the shift times are 8am
- 4:30pm, 9:30- 6pm etc)
- Flexible working (2 weeks in the office, 2 weeks at home a month)
- Holiday Package: 25 days + 8BH + Birthday
- Pension
Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.
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