Night Auditor

2 weeks ago

Corby, United Kingdom Holiday Inn Corby-Kettering A43 Full time

Job description

We are looking for a Night Auditor to join our amazing team at Holiday Inn Corby-Kettering A43. The role will involve porters duties as well as covering the reception desk during the night and carrying out end of day.

**Main Responsibilities/Key Tasks - Night Auditor**
- Receive and register guests on arrival, using their names at all times adhering to laid down procedures
- Close and reconcile all departmental cashier shifts
- Review and check revenues posted for all departments
- To check in customers ensuring they are made to feel welcome, comfortable and confident about being in our hotel
- Ensure that any reservations are taken correctly and passed directly to the Reservations department
- Maximize in-house selling wherever possible
- Be thoroughly familiar with all Company selling procedures and promotions
- Ensure maximum occupancy and rates are achieved wherever possible
- To check out guests promptly ensuring they receive a clearly presented and accurate bill and depart feeling we have valued their business
- Issue departmental keys/floats/radios according to hotel procedure
- Record all cash received
- To take room reservations, ensuring all customers receive a friendly and efficient response which accurately meets their needs
- Ensure the security of all property and cash
- Be aware of hotel room availability at all times
- Adhere to the Company’s Code of Conduct
- Understand and comply with the company’s policy on Health & Safety at work
- Carry out all duties in a safe manner having regard to the health, safety and welfare of self, other members of staff, guest and other persons on hotel premises
- To carry out any reasonable request made by Management and Hotel guests to the best of your ability
- To carry out additional responsibilities given by the Night Manager
- To have a complete understanding of all aspects of Night Audit and to carry out night audit duties on a Rota basis
- To complete all Company control documents, banking, daily business
- Ordering and delivery of newspapers
- Taking and delivery of room service orders
- Fire & security walks carried out and recorded during your shift
- Print and distribute daily business reports
- Carry out weekly and monthly tasks as required
- To deputize for the duty manager in his/her absence

**Job Type**: Zero hours contract

**Salary**: £12.45 per hour

Expected hours: 8 - 40 per week

**Benefits**:

- Bereavement leave
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking

Schedule:

- 8 hour shift
- Night shift

Work Location: In person

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