Community Nursing Team Administrator

2 weeks ago

Camborne, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

**Community Nursing Team Administrator**:
**Band 3**:
**Main area**
- Admin & clerical
- **Grade**
- Band 3
- **Contract**
- Permanent
- **Hours**
- Part time - 16 hours per week (Requirement to work 1 day each weekend)
- **Job ref**
- 201-22-1454**Site**
- Camborne Health Office
- **Town**
- Camborne
- **Salary**
- £21,730 - £23,177 Pro Rata
- **Salary period**
- Yearly
- **Closing**
- Today at 23:59Thank you for your interest in joining us at **Cornwall Partnership NHS Foundation Trust.**

**We pride ourselves in striving to be an employer of choice.**

**_ Strategic Themes_**

**_ Great Care_**:

- We will deliver safe, high quality, consistent and personalised care based on best practice. We are working to be a responsive organisation that listens and learns._

**_ Great Organisation_**_ _**:

- We work to be a green organisation, and our sustainability plan will deliver NHS net zero targets. We will support quality care, research and innovation. All our work will be underpinned by clear and transparent principles and systems._

**_ Great People _**:

- We will work together with our staff to create an organisation that supports our collective health and wellbeing. We will attract, retain and develop great people, and embed a caring, open, inclusive and restorative just culture that supports us to deliver quality care._

**_ Great Partner_**:

- With our partners we will deliver health care that improves people’s quality of life, prevents ill health and reduces inequalities. We will spend our money wisely to achieve high quality outcomes that matter to local people._
- _At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

**_ The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19._**

**Job overview**:
We currently have an exciting opportunity for an additional Community Administrator within the Redruth and Camborne Community Nursing Team.

**Main duties of the job**:

- To support the Community Nursing Team predominantly with referrals for our service over the telephone and through our digital systems. To act as the first point of contact for communications between patients, and health professionals (both internal/external).

Key Dimensions of the post are:

- Good communication skills

Friendly and approachable with good organisational skills

**Working for our organisation**:
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Just over 532,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

**Detailed job description and main responsibilities**:
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

**Person specification**:
**Education / Qualifications and Relevant Experience**:
**Essential criteria**:

- NVQ 3 Administration or equivalent experience
- Good literacy and numeracy skills

**Knowledge and Abilities**:
**Essential criteria**:

- Accurate typing and keyboard skills

**Desirable criteria**:

- Previous experience in a healthcare office environment
- At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the

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