Operations Supervisor

_**The APC are hiring for a Operations Supervisor for their depot in Edinburgh**_
- **This is a fantastic opportunity for somebody who is organised and focused to join a friendly team. **_

**Job Title: Operations Supervisor**

**The Company**: APC Overnight is the UKs largest next day delivery network, with more than 100 local depots covering all areas of the country.

**Job Summary**:To effectively supervise and maintain the efficient running of the day-to-day Driver and Warehouse operations.

**Responsible to: Depot Manager**

**Skills/Knowledge and Experience**:

- Basic understanding of planning and organisation.
- A well-developed attention to detail.
- Ability to work with little supervision and track multiple processes.
- Strong IT skills including Microsoft packages (Excel, Word) and a knowledge or ability to work with in-house bespoke software.
- Excellent communication and interpersonal skills.
- Experience of supervising and leading a team.
- Understanding of Health and Safety in a Warehouse environment.
- Knowledge of the distribution/parcel or logistics industry.
- Customer service experience, understanding the difference between good and great service.
- Previous experience relating to transport, including regulations and legislation.
- Knowledge of the geographical area and delivery postcodes of the Edinburgh depot.
- Valid FLT Counterbalance Licence (internal training will be provided in the absence of this).

**Main Responsibilities**:

- To supervise the operation of the depot, ensuring the morning and/or the evening parcel sort routine is accomplished effectively, efficiently and to a high standard.
- To act as member of the depot management team, including line management of the Drivers, and Warehouse teams, with shared responsibility to inspire and lead the team.
- In the AM Operation you will deliver the route planning of scheduled deliveries taking into account relevant timeframes, post-code groupings, vehicle weight restrictions and customer collections.
- In the PM Operation you will ensure that all collections are issued to the correct routes, and completed effectively within the time scales.
- Issue training to the driver and warehouse teams as required, i.e. when SOP’s are updated or issued, systems training, and any new starter inductions including employed and agency/sub-contractor.
- Monitor and track KPI’s relevant to the driver and warehouse group, ensuring that any actions needed are taken and followed up on.
- Ensure full compliance with transport and maintenance schedules including planned and adhoc/unplanned matters i.e. breakdowns/accidents.
- Complete and investigate any internal matters as required i.e. accident investigation, employee matters, or security matters.
- Complete all driver and warehouse reports accurately and on time.
- Work closely with the team to ensure that Health and Safety is maintained as a priority in all tasks.
- Ensure the warehouse is clear and tidy at all times.
- To carry out stock and inventory control.
- To load and unload various size vehicles with forklift trucks.
- Act as a key holder for the depot, which will include opening up and locking up of the depot on your relevant shift.

**Other Information**:
These role holders act as a cover for the Depot Manager, and so additional tasks may be required to ensure full coverage of the depot.

The APC is an Equal Opportunities Employer.

**Salary**: £23,000.00 per year

**Benefits**:

- Company pension

Ability to Commute:

- Newbridge, EH28 8LH (required)

Ability to Relocate:

- Newbridge, EH28 8LH: Relocate before starting work (required)

Work Location: In person

Application deadline: 16/03/2024