Community Complex Discharge Tracker

4 months ago


Longton, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

The Home First Team is an integrated clinical and rehabilitation service that provides short term reablement intervention to enable people to maximise their independence and meet their health and social care needs within Midlands Partnership University NHS Foundation Trust (MPFT).

We are looking for enthusiastic and passionate individual so to join our team as a Complex Discharge Tracker. You will need to be motivated, flexible and an effective team player, in order to prioritise and implement effective negotiation, communication and administrative skills.

**You will be responsible for**:

- Scheduling and allocating care calls on the Complex Discharge Tracker System.
- Working in partnership with the Home First Locality Teams to ensure that all referrals are allocated care calls within the discharge to assess timescales.
- Ensure that the Complex Discharge Tracker system is validated and updated within each locality teams.

**The successful applicant will**:

- Review all daily Home First referrals with the Locality Teams and ensure that all patients are allocated the appropriate care calls within the discharge to assess appropriate referral timescale.
- Dependent on capacity and demand of the Home First Teams ensure that any unmet referrals are immediately escalated for authorisation by the Registered Manager for the individualised plan of care to be sourced from external partners.
- Ensure that all Home First referrals from the acute portals are immediately sourced and prioritised throughout the working day.
- Keep manual backups of patient exports at regular intervals in case of system downtime expected or unexpected.
- Have excellent organisational and administrative skills.
- You will be required to commute to the office bases across Stoke-on-Trent (as and when required) and therefore you would require a UK driving licence and access to a car.
- The shift patterns are on a rotational basis over 7 days, early shift 7am - 3pm and late shift 12pm - 8pm working 2 weekends a month, therefore flexibility is required for this role.

As well as all the excellent NHS Benefits including a generous pension scheme and annual leave entitlement we also offer:

- Full support for new employees including a full induction.
- Career progression opportunities.
- Competitive mileage. 0.59p per mile (up to 10,000 miles)
- Lease car options are available following successful probationary period. (terms and conditions apply)
- You are required to hold a valid UK driving licence and have access to a car.
- The shift patterns are on a rotational basis over 7 days, early shift 7am - 3pm and late shift 12pm - 8pm working 2 weekends a month, therefore flexibility is required for this role.

For full details please see the attached Job description and Person Spec



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