Office Junior Apprentice

2 weeks ago


Coventry, United Kingdom Coventry & Warwickshire Chamber Training Apprenticeships Full time

**Open to school leavers**

Our client, based in Spon End are looking for a full time Office Junior to join their Admin Team as part of an apprenticeship. This is a great opportunity to learn new skills, build working relationships and gain valuable experience. No previous experience required as full training will be given, however you should have a keen interest in administration work. Duties include photocopying/scanning, deliveries by hand (local or distance) and set up meeting rooms for internal meetings as and when required.

**What will the apprentice be doing?**
- Daily Morning Post: open post, date stamp and leave in trays for a Partner to check. Afternoon Post: prepare post/recorded delivery/special delivery for Royal Mail collection
- Franking Machine (topping up, reporting faults etc)
- Take cheques and cash to Post Office as and when required.
- Ensure copiers are fully stocked with paper and areas are kept tidy
- Changing toners on all printers when required
- Binding/Laminating
- Provide back-up support for reception when requested
- Stationery (stock checks, ordering, keeping stationery areas tidy)
- Coffee Machines: keep stock checks to ensure supplies are always available, replenish and clean

daily, report any faults
- Shopping for general requirements when required

**What training will the apprentice take and what qualification will the apprentice get at the end?**

Level 2 Customer Service Practitioner Apprenticeship Standard:

- Diploma in Customer Service
- Functional Skills in English and maths (if required)
- Fortnightly day-release at CWCT for workshops

**What is the expected career progression after this apprenticeship?**
- Completion of the Customer Service Level 2 apprenticeship could lead to a full time permanent position and progression onto further qualifications

**Requirements and prospects**

**Desired skills and personal qualities**
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Logical
- Team working
- Initiative

**Qualifications**
- GCSE or equivalent English & Maths (Grade Grade A*-D / 9-3) desirable

**Training**

**Training provider**

COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED

**Apprenticeship standard**

Customer service practitioner
Level 2 (GCSE)

**Working week**

Monday to Friday between - 9am to 5.15pm with 1 hour for lunch.

**Expected duration**

12 Months

**Job Types**: Full-time, Apprenticeship

**Salary**: From £5.28 per hour

**Benefits**:

- Company events

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Coventry: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Language**:

- English (required)

Work Location: In person

Reference ID: BHBCWCT


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