Dental Receptionist

2 weeks ago

Leicester, United Kingdom Thurmaston Dental Practice Full time

Dental Receptionist required for a busy private dental practice in Thurmaston, Leicester. We are a 5 surgery practice and pride ourselves on providing high quality dentistry in a professional and friendly manner.

**Your Responsibilities**:

- Providing a warm and welcoming environment to all patients and making them feel at ease.
- Answer telephone calls and queries, bookings, changing or cancelling appointments as necessary
- Ensure that reception runs smoothly
- Schedule appointments for patients and highlight any issue to the practice manager
- Keep a record of daily takings, as well as update patients finance records on the computer system
- Cash up at the end of the day daily, and check that it coincides with the daily takings, record and file as necessary. Provide receipts for monies.
- Make courtesy reminder calls to patients to avoid failure to attends
- Complete necessary daily checklist
- Ensure lab work is logged and dispatched to the appropriate surgeries on arrival
- Report all issues of importance to the appropriate people
- Offering sundry healthcare products to patients giving advice where necessary in accordance with practice policy and with recommendations from clinical staff.

**Desirable Experience**:

- Dental Receptionist Experience - Preferred (Training will be provided)
- Use of Dental Software: SOE (Software of Excellence) - Preferred (Training will be provided)
- **Job Type**: Afternoon/Evening Shifts. Immediate Start
- **Salary**:Dependent upon experience
- **Job Types**:
Monday to Thursday 2pm - 8pm, Friday 8am-4:30pm, potential for occasional Saturday 8am - 2pm in the future

**Experience**:

- Dental Receptionist: 1 year (Preferred but not essential)
- Customer Service: 1 year (Preferred but not essential)

If no previous experience, all training will be provided.

**Education**:

- GCSE or equivalent (required)

Licence:
Driving License (preferred)

Work remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: £5.48-£10.42 per hour

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 07/08/2023

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