Service Advisor

5 months ago

Stockport, United Kingdom AWR Automotive UK Limited Full time

**Service Advisor - Stockport**

West Way is a leading car dealer group with dealerships covering the Midlands and North West. We have exciting opportunities for experienced and enthusiastic Service Advisors to join our dynamic team at various West Way locations. This position is well suited to a person who is looking to join a leading innovative brand and further their career in the automotive retail industry.

Based within the Service department, you will report to the Service Manager and work closely with all areas of Service, to achieve the needs and objectives of the business.

**Responsibilities;**
- To liaise with all relevant personnel to ensure complete customer satisfaction
- To maximise workshop profit opportunities
- To achieve the Customer Satisfaction objectives and to ensure that the customer is dealt with professionally adhering to the Nissan Standards and dealership procedures
- To welcome all customers at Service reception in a warm and professional manner, qualify their needs; agree service and repair instructions and book vehicle into the workshop
- To act as a point of on-hand assistance to colleagues
- 2 years’ experience working in an Automotive Service Advisor or similar role
- Outgoing personality
- Interesting and engaging to customers and colleagues
- Good sense of humour
- Flexible
- Experience of delivering outstanding customer service

You will be an experienced Service Advisor looking to further your skills with the innovative Nissan brand. We will provide a full training programme.

At West Way, you can enjoy the benefits of a preferential family and friends discount, 3 years salary life cover, free access to our Employee Assistance Programme (EAP), Standard Life Pension scheme, as well as training and genuine career progression opportunities.

To enhance work life balance, the role is Monday - Friday whereby weekends are not normally worked.

We operate in accordance with our core values that make us FITTER, **F*airness, **I**ntegrity, **T**eamwork, **T**rust, **E**xcellence and **R*espect.

If you have the qualities for this role and share our core values, please apply.

**Job Types**: Part-time, Permanent

**Salary**: £10,000.00-£12,000.00 per year

**Benefits**:

- Bereavement leave
- Company pension
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Experience**:

- service advisor: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Stockport, SK1 4AA (required)

Work Location: In person

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