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Private Medical Patient Administrator

4 months ago

London, United Kingdom Cavendish Health Full time

Cavendish Health Wellbeing is the UK’s leading medical concierge company, established to provide our clients with unparalleled access to the very best in private healthcare. Our clients range from high-net-worth individuals to corporate clients, well known talent in the music and film industries, and sports personalities. The successful applicant will be passionate about providing first-class customer service to our members, from arranging initial doctors consultations to liaising closely with clinicians and facilities, ensuring a trouble free patient journey to the end of treatment.

You will become a dedicated case manager, making all bookings with clinicians and facilities on your patients' behalf to provide rapid access care. You will also meet many of your patients in person, chaperoning them to appointments to complete the necessary paperwork at facilities in central London.

Speak fluent English, be presentable and have good communication skills to successfully represent our brand.

Have a background in high-end hospitality.

Have good IT and administration skills.

Have a positive 'can do' attitude, multitasking ability and the ability to cope in a fast-paced environment.

Possess utmost understanding of need for patient confidentiality and discretion.

Have the ability to develop a professional working relationship with the case management team, clinicians, consultants' PAs and facilities.

Pay: £34,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Application question(s):

- Must currently live in the UK

**Experience**:

- Hospitality: 1 year (preferred)

**Language**:

- Fluent English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person