Fleet Management Coordinator- Manchester

3 days ago

Greater Manchester, United Kingdom Enterprise Rent-A-Car Full time

**Overview** Whether a customer needs one vehicle, one hundred or even one thousand, Enterprise Flex-E-Rent pride ourselves on building business partnerships by providing exceptional customer service. We operate the widest range of commercial vehicles for rent in theUK and have a growing fleet of over 45,000 vehicles; from small cars to heavy goods vehicles, accessible minibuses, and many more besides.

As part of the Enterprise Rent-A-Car family, a business that has grown into the largest global mobility provider in the world with almost 2 million vehicles worldwide, our Flex-E-Rent team provides flexible rental solutions to businesses across the UK.

Enterprise promote a positive mental wellbeing. We have signed The Time to Change Employer Pledge and teamed up with Mental Health First Aid England to educate our employees. Here at Enterprise Flex E Rent we currently have four Mental Health First Aiderson hand to listen, guide and support our employees during their careers.

**We are excited to announce an opportunity for a Fleet Management Coordinator to join our Fleet Management department based at our offices in Manchester**_“Your fleet, our expertise”_ is at the forefront of all we do, and working aspart of our team, you will be responsible for authorising service and repair work, liaising with customers to raise purchase order requests for all completed works and reviewing and processing supplier invoices to ensure best value for our clients.

This is a high profile and busy team that manage prestigious national contracts, so attention to detail and the ability to work in a fast paced environment is essential.

**Responsibilities** **Your duties as a Fleet Management Maintenance Controller will include but are not limited to**:

- To manage external service and parts providers ensuring appropriate repair methods are undertaken and replacement parts supplied are of the required standard and cost
- To ensure all services provided to the customer and any costs associated with the service are recouped within the recharge process following the customer specific guidelines
- To ensure all job & systems data is recorded accurately and on a timely basis
- To ensure maintenance schedules and MOT appointments are agreed, accurate and supplied on a timely basis
- To monitor system data integrity and provide reports as required
- To act upon system reports and ensure discrepancies are highlighted and resolved
- To maintain effective response times in relation to call centre duties
- To offer front line customer support, advice and resolution following enquiries
- To allocate calls and resources to ensure that all calls are actioned to comply with agreed Service Level Agreement (SLA’s) and targets
- To ensure Key Account customers and management are regularly informed of call progression/ development through to satisfactory resolution
- Ensure that the necessary processes, procedures, and engineer work instructions are understood and followed, providing a consistent and professional service to our customers
- To perform administrative duties including call handling and data entry/management using our systems
- To aid, advise and provide support to your colleagues by utilising your commercial vehicle background and expertise

**Key Accountabilities**:

- Ensuring all fleet and associated ancillaries under your control are compliant within either customer, legislative or manufacturers guidelines
- Demonstrating a cost focused mindset and displaying excellent cost control within your remit, ensuring that all costs are either recharged or within customer specific parameters
- Ensuring that repairs are completed in the most cost-effective manner whilst maintaining excellent customer service
- Ensuring that all invoices are processed within timeframes set
- Meeting customer satisfaction and call response times within Enterprise and customer guidelines
- Using our Incident Management system to meet agreed timeframes for repairs
- Managing and reporting of uptime on customers vehicles and assets
- Adhering to all Enterprise processes and procedures
- Keeping accurate and up to date records
- Demonstrating a commitment to keeping Enterprise values

**Qualifications** **Applicants must be able to demonstrate**:

- **Suitable industry qualifications/time served (or demonstrable experience applicable to the role)**:

- Commercial vehicle maintenance knowledge
- Ability to control maintenance costs and challenge quotes/invoices
- Excellent communication and customer service skills
- Business standard IT skills including Microsoft Word, Outlook, Excel
- A tenacious, enthusiastic, and flexible disposition.
- Prior experience with call handling/customer service, engineer allocation, customer management
- Be a well organised individual with excellent time management, organisational and prioritisation skills
- CPC National qualification preferred

LI-Remote

  • Fleet Management Coordinator

    4 days ago

    Greater Manchester, United Kingdom Enterprise Rent-A-Car Full time

    **Overview** **We are excited to announce an opportunity for a Fleet Management Coordinator to join our Fleet Management department based at our offices in Manchester** **Salary** - Negotiable based on experience (max 24,000) **Benefits** - 25 days paid holidays a year + public holidays - Life Assurance - 3 x Salary - Short Term Disability - Stakeholder...

  • Fleet Management Coordinator

    3 days ago

    Greater Manchester, United Kingdom Enterprise Rent-A-Car Full time

    **Overview** We are excited to announce an opportunity for a **Fleet Management Coordinator** to join our Fleet Management department based at our offices in **Manchester** **Salary** - Negotiable based on experience (max £24,000) **Benefits** - 25 days paid holidays a year + public holidays - Life Assurance - 3 x Salary - Short Term Disability -...

  • Fleet Solutions Coordinator

    7 months ago

    Greater Manchester, United Kingdom Enterprise Rent-A-Car Full time

    **Overview**: We are excited to announce an opportunity for a **Fleet Solutions Coordinator** to join our Fleet Management department based at our office in **Manchester** **Salary** - £26,000 per annum **Benefits** - 25 days paid holidays a year + public holidays - Life Assurance - 3 x Salary - Short Term Disability - Stakeholder Pension - Our...

  • Fleet Solutions Coordinator

    7 months ago

    Greater Manchester, United Kingdom Enterprise Rent-A-Car Full time

    **Overview**: We are excited to announce an opportunity for a **Fleet Solutions Coordinator** to join our Fleet Management department based at our office in **Manchester** **Salary** - Negotiable based on experience (max £26,000) **Benefits** - 25 days paid holidays a year + public holidays - Life Assurance - 3 x Salary - Short Term Disability -...

  • Fleet Management Coordinator

    5 days ago

    Manchester, United Kingdom Enterprise Rent-A-Car Full time

    **Overview**: **We are excited to announce an opportunity for a Fleet Management Coordinator to join our Fleet Management department based at our offices in Manchester** **Salary** - Negotiable based on experience (max 24,000) **Benefits** - 25 days paid holidays a year + public holidays - Life Assurance - 3 x Salary - Short Term Disability - Stakeholder...

  • Fleet Management Coordinator

    7 days ago

    Manchester, United Kingdom Enterprise Rent-A-Car Full time

    **Overview**: We are excited to announce an opportunity for a **Fleet Management Coordinator** to join our Fleet Management department based at our offices in **Manchester** **Salary** - Negotiable based on experience (max £24,000) **Benefits** - 25 days paid holidays a year + public holidays - Life Assurance - 3 x Salary - Short Term Disability -...

  • Fleet Maintenance Supervisor

    3 weeks ago

    Manchester, United Kingdom Metroline Manchester Full time

    Role Overview:As a Fleet Maintenance Supervisor, you will play a critical role in ensuring the smooth operation of our fleet. You will be responsible for managing the Engineering function in our depot, reporting directly to the Engineering Director.Key Responsibilities:Implement and monitor preventive maintenance schedules to reduce vehicle downtime and...

  • Trainee Fleet Coordinator

    4 days ago

    Greater Manchester, United Kingdom Enterprise Rent-A-Car Full time

    **Overview** As part of our ongoing expansion, Enterprise has an exciting opportunity for **Trainee Fleet Coordinators**to join our team **based in Manchester.** **Salary** - £21,845.31 **Benefits** - 25 days paid holidays a year + public holidays - Life Assurance - 3 x Salary - Short Term Disability - Stakeholder Pension - Our ‘promote from within...

  • Operations Manager

    2 weeks ago

    Manchester, United Kingdom Metroline Manchester Full time

    Job DescriptionWe are seeking an experienced Fleet Engineering Manager to join our team in Wythenshawe, South Manchester. As a key member of our engineering function, you will be responsible for managing the maintenance of our fleet of vehicles to ensure optimal performance and efficiency.The successful candidate will have a strong background in mechanical...

  • Fleet Engineering Manager

    2 weeks ago

    Manchester, United Kingdom Metroline Manchester Full time

    **About Metroline Manchester**We are a leading transportation company operating in the UK, providing bus services to millions of customers every day.As an Engineering Manager / Fleet Engineer with us, you will be responsible for ensuring our vehicles are well-maintained and meet the highest standards of safety and efficiency.

  • Fleet Coordinator

    4 weeks ago

    Manchester, United Kingdom Bureau Veritas Group Full time

    Job Title: Fleet Coordinator Location: Manchester office Package: Competitive salary + excellent benefits Role Purpose: to work as a vital part of our Purchasing team within a busy finance function.

  • Fleet Vor Administrator

    5 days ago

    Manchester, United Kingdom EFM Fleet Services Ltd Full time

    **EFM Fleet Services Ltd - Fleet VOR Administrator - Manchester M22 4TE** EFM Fleet Services Ltd is a well-established Fleet Management company that offers its customers comprehensive protection when one of their vehicle’s breaks down at the side of the road, our roadside technicians and engineers are rapidly deployed to get our customers back on the...

  • Fleet Management Co-ordinator

    5 days ago

    Greater Manchester, United Kingdom Enterprise Rent-A-Car Full time

    **Overview** Whether a customer needs one vehicle, one hundred or even one thousand, Enterprise Flex-E-Rent pride ourselves on building business partnerships by providing exceptional customer service. We operate the widest range of commercial vehicles for rent in theUK and have a growing fleet of over 45,000 vehicles; from small cars to heavy goods vehicles,...

  • Engineering Manager

    4 weeks ago

    Manchester, United Kingdom Metroline Manchester Full time

    Engineering Manager / Fleet Engineer Location: Wythenshawe, South Manchester Contract: Full time 38 hours per week, permanent As an Engineering Manager / Fleet Engineer with Metroline Manchester you'll be on site to manage the Engineering function in the depot and report directly to the Engineering Director.Yourself and the Engineering dream team will ensure...

  • Call Centre Fleet Controller

    3 days ago

    Manchester, United Kingdom EFM Fleet Services Ltd Full time

    Egertons Fleet Management Limited is a well-established company that offers its customers comprehensive protection when one of their vehicle’s breaks down at the side of the road, our roadside technicians and engineers are rapidly deployed to get our customers back on the move, which begins in our operations centre. Joining the team at Egertons Fleet...

  • Guest Services Manager

    1 week ago

    Manchester, Greater Manchester, Greater Manchester, United Kingdom Treehouse Manchester Full time

    Guest Services Manager - Manchester, Greater Manchester Grow with us... We love this role at SH Hotels & Resorts because it has so many different facets. There’s abundant opportunity to be creative, warm, imaginative—and refresh your leadership skills in our Guest Services department. The Treehouse Manchester has an opportunity for a service-minded...

  • Engineering Manager

    4 weeks ago

    Manchester, United Kingdom Metroline Manchester Full time

    Engineering Manager / Fleet EngineerLocation: Wythenshawe, South ManchesterContract: Full time 38 hours per week, permanent As an Engineering Manager / Fleet Engineer with Metroline Manchester you’ll be on site to manage the Engineering function in the depot and report directly to the Engineering Director. Yourself and the Engineering dream team will...

  • Fleet Administrator

    7 months ago

    Manchester, United Kingdom EFM Fleet Services Ltd Full time

    EFM Fleet Services Ltd - Head Office, Manchester M22 4TE EFM Fleet Services Ltd is a well-established Fleet Management company that offers its customers a comprehensive service and due to expansion, EFM Fleet Services are looking to recruit a **Repair Desk/Fleet Administrator **based at our Head office, located at Sharston, Manchester M22 4TE. Support will...

  • Fleet Administrator

    6 months ago

    Manchester, United Kingdom EFM Fleet Services Ltd Full time

    EFM Fleet Services Ltd - Head Office, Manchester M22 4TE EFM Fleet Services Ltd is a well-established Fleet Management company that offers its customers a comprehensive service and due to expansion, EFM Fleet Services are looking to recruit a **Repair Desk/Fleet Administrator **based at our Head office, located at Sharston, Manchester M22 4TE. Support will...

  • UK Fleet Manager

    2 months ago

    Manchester, United Kingdom CV-Library Full time

    UK Fleet Manager (Operational & strategic) Salary: £70,000k - £80,000k package Full time permanent Location: Manchester – M6 HGV Transport organisation Sector: Logistics, UK Intermodal + UK Road Fleet engineering This is an excellent opportunity to join a large organisation in a UK Fleet Manager appointment. You will be coordinating...