Regional Support Team Officer

3 months ago

Aberdeen, United Kingdom Wilson James Full time

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

We are looking for a Regional Security Officer to join us at our client site in Aberdeen.
You will be working across various Wilson James sites in the Aberdeenshire area.

As a Security Officer you are an integral part of the team and you can make an impact with your skills to protect, deter and respond to any security matters, whilst providing an exceptional customer service experience.

**What do you get from us**:

- **Shift Pattern - **Zero Hour
**Pay**: £11.50 per hour
- **Lifestyle Benefits** - Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- **Learning & Development** - we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- **Health and Wellbeing** - Life assurance scheme, access to mental health support specialists

**A typical day in the life of a Regional Security Officer**:

- Maintain a polite, courteous, and friendly manner towards the public, the client, and colleagues.
- Make patrols and report in by means of radio or other devices.
- Prevent the admittance to the premises of unauthorised persons.
- Check desks for insecure items (clear desk policies).
- Report damage to perimeter fencing or other property or buildings which compromise security.
- Report faults that may lead to property damage.
- Remain alert and vigilant to activity on the site to ensure risks are minimised through prompt action, end to end investigation and reporting.
- Any other reasonable requests made by operational management.

**What are we looking for?**
We are looking for people who are passionate about helping others and keeping those around you both safe and secure.
- DS SIA Licence
- Experience in a security environment is beneficial but not essential, we are willing to put the time and resource into someone who may be recently licensed to give you the first step you might need.
- Hard work and excitement for your job, we love to see people enjoying their role
- A positive attitude with experience in a customer service role.
- Deliver excellent customer service.
- Be flexible.
- Basic IT Skills.
- Demonstrate the ability to think and act quickly in emergencies or under pressure.
- Have an ability to deliver succinct and clear verbal and written reports where necessary.
- Car driver

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