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Retail Travel Sales Consultant

4 months ago

Dorchester, United Kingdom Fred. Olsen Travel Full time

Our retail department continues to go from strength to strength and we are now in a position to recruit a highly motivated and dedicated individual to join the **Retail Travel Sales** team in our Dorchester Branch. This is a rare and exciting opportunity for a customer service professional to develop their skills further and make a real difference to our customer base.

Reporting to the Branch Manager, your duties will include liaising with customers in branch and via telephone in regards to queries and bookings, meeting branch and individual sales targets, offering the customer a high level of customer care and adhering to service standards. Contributing to team’s discussions and presenting new ideas to improve sales, also to assist with arranging events and customer evenings and general office administration.

Are you excited by a career in the Travel Industry?

Are you motivated by delivering exceptional customer service?

Are you passionate about travel?

Do you embrace change and thrive on new challenges?

Are you a people person?

Are you ready to go above and beyond to improve the customer experience?

Are you a team player?

If you have always contemplated a career in the travel industry, then we want to hear from you

Fred. Olsen Travel was established in 1988 with family values at its heart and knowledgeable staff across the board. As one of the UK’s most established travel companies, Fred. Olsen Travel provides outstanding customer service, choice, and value for money. We have multiple high street travel agencies dotted around East Anglia and the South Coast.

Our mission is to be a world class provider of travel products and services.

Our staff are our biggest asset, we recruit at all levels to ensure that we have the right mix of talent and experience. Our Travel Academy offers different pathways from Travel consultant apprenticeships to bespoke training matched to your own individual experience and training needs.

Fred. Olsen Travel offers a range of company benefits including BUPA medical, Life Assurance, discounted holidays and cruises plus retail discounts and cash back incentives through our MyBenefits scheme.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£23,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free or subsidised travel
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Work Location: In person

Application deadline: 15/02/2024
Reference ID: JAN20243745