Cleaning Supervisor
7 months ago
As part of the Transport UK Group, West Midlands Trains delivers around 1,300 train journeys a day, for more than 60 million passengers a year, across our two brands - West Midlands Railway and London Northwestern Railway.
We are committed to delivering a safe and reliable train service, by investing in our fleet of trains, stations and employees. As part of this investment, we are looking to recruit a Cleaning Supervisor, on a full-time, permanent basis. The role will be based at Birmingham New Street Train Station.
**What does the role involve?**
- Oversee all aspects of the cleaning of trains in traffic, to include acting as the contact point for West Midlands Trains Control
- Leading staff to ensure the prompt cleaning of traction and rolling stock in traffic
- To ensure that work is carried out in an efficient manner on an economical basis
- Inspection of work carried out by staff to include in-process inspections and audits
- Report and make recommendations regarding staff levels and working arrangements
- Take ownership for quality and safety processes and procedures ensuring upkeep of cleanliness, safety precautions, accident prevention and reporting
- Liaise with other departments and technical staff by attending meetings as required by the Area Train Presentation Manager
- Formulate and produce staff rosters and diagrams on a weekly basis
- Undertake responsibilities under local quality/safety systems and take ownership of procedures that relate to on train cleaning
- Ensure compliance with processes and procedures in respect of the Environmental Management system to ISO14001
- Forecast and plan material requirements for on train cleaning
- To act as the first line of contact for on train cleaning staff
**What skills and experience do I need to do the job?**
- High standard of personal presentation and professionalism
- Able to work to the highest standards setting the example to staff
- Excellent interpersonal skills and an efficient decision maker
- High standard of honesty and integrity
- Willingness to work unsociable hours
- Acceptable standards of English, Maths and general administration.
- Friendly, open approach and proactive when dealing with customer requirements
- Willingness to undergo personal development attending training courses
**What are the salary and benefits?**
- Up to £37,166 depending on experience
- Free travel on all our trains and those of other train companies within our parent group company - for you, your partner and any dependent children
- Final salary pension - one of the best pension schemes available
- 75% off all other train company travel tickets
- Retail discounts
- Career development opportunities
Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary records.
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