CRM Manager

Developing a new and effective CRM contact strategies from concept to execution
- Working daily with the Emarsys platform
- You'll be involved in various projects to encourage customer loyalty
- Elevating CRM reporting to the next level.
- Ensuring the correct brand positions
- Utilises daily CRM insights to drive both retention
- You will utilise their CRM platform for targeting, journey building, triggers, sequencing and a/b testing
- To deploy and optimise automated lifecycle journeys
- Involved in audience segmentation for both tactical targeted promotions and automations.

**To be successful in this CRM Manager position -**
- You will have built up experience of and an ability to prioritise and coordinate multiple projects, stakeholders and team members simultaneously.
- You must have experience working with a CRM platform just as Emarsys or something similar.
- Utilising your ability to articulate and translate data you will measure and provide insight on a weekly and monthly basis on the performance of CRM channels
- Has experience of the design & implementation of multichannel campaigns
- Desirable to have experience in using 1st party data sets for targeted paid social advertising and search campaigns.
- A great communicator who enjoys collaborating across multiple teams
- Strong numerical know-how for reporting and analysing stats

**Benefits of this CRM Manager position -**
- A business that is expanding and pushing on with growth plans
- 25 days holidays
- Staff discount
- Various perks and benefits
- Working for an ethical & sustainable brand

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.