Customer Experience Assistant

7 months ago


LeeontheSolent, United Kingdom OI Space Full time

Located in the vibrant Solent Enterprise Zone at Solent Airport at Daedalus, Hampshire, we help to bring growing companies together and boost the manufacturing and technology industries. Our mission is to bring innovators together to share resources, knowledge, and expertise. With state-of-the-art facilities and a supportive community, Fareham Innovation Centre and the wider enterprise zone fosters ingenuity, growth, and collaboration among ambitious businesses.

Making sure our customers have the best experience in our Innovation Centres is a real team effort and as a member of the Centre management_ _team, you’ll be a key part in this. You will welcome everyone to Fareham Innovation Centre. That’s why we are looking for someone who can convey energy to our customers, a sparkling, enthusiastic, proactive person who feels part of the centre community and is willing to go the extra mile. Happy working in a team or on your own you’ll show pride in your work, making sure the innovation centre always looks the part and always looking for something new to challenge you.

Oxford Innovation Space’s Innovation Centres division operates a network of centres that provide flexible office, workshop and laboratory space and business support services to companies throughout the UK. Our clients are start-ups, high growth SMEs, investors and also public sector organisations that contract with us to deliver innovation centres and programmes to business. We now manage more than twenty centres across the UK for a variety of public and private sector clients, providing space and support to nearly 1000 exciting, innovative and growing companies.

This part-time position will report directly to the Assistant Centre Manager. At Fareham Innovation Centre the Customer Experience Assistant is the person who makes the difference. Our customers are busy entrepreneurs, building their own businesses, so should expect from us great service and a warm welcome.

This is a temporary, part-time role working 22.5 hours per week, Monday to Friday 12.30 - 17.00, for an initial period of 6 months.

**What will you do?**

There’ll be plenty of variety so you’ll never feel bored, here are the main responsibilities you will have:

- Be the first and last point of contact for our customers and their guests
- Welcome all our customers, visitors and meeting room guests
- Responsible for opening and closing of the centre
- Manage keys and passes (activation/ deactivation) for customers
- Handle all daily incoming and outgoing mail for customers
- Booking and recording all requests for meeting rooms and events, arranging refreshments and other support needed
- Support the Centre Director with event planning and hosting
- Monitor the meeting room agenda and act as a host for our coffee morning and external events
- Keep our social media feeds and pages such as Twitter, Facebook and LinkedIn up to date with all the exciting news from OI
- Make sure the Fareham Innovation Centre website is up to date
- Ensuring all centre equipment is in good working order
- Maintaining and monitoring of useful consumables and stationery
- Record any chargeable ad hoc services customers or their guests need
- Support our customers with tasks varying from arranging a courier, using the coffee machine, print jobs or ordering office supplies
- Maintaining tidiness of the community areas in the centre
- Act as back up for the Assistant Centre Manager and Centre Director

**What’s in it for you?**
- Salary of £23,400 per annum, pro rata (£12 per hour)
- 25 days’ holiday plus Bank Holidays, pro rata
- Flexible benefits package comprising;
- pension contribution
- decrease or increase annual leave
- private medical and dental insurance
- charitable giving
- We’ve also got access to a whole load of discounts so you can save money on high street favourites and holiday providers.

We want you to have chances to progress to Assistant Centre Manager and so we will support you in learning new skills and taking the next steps in your career.

If you think you could be a great member of team and would like an exciting opportunity in return, then this is the role you have been looking for - click **‘apply’ **today to become our new **Customer Experience Assistant** or to find out more information about the role. We would love to hear from you



  • Lee-on-the-Solent, United Kingdom Oxford Innovation Space Careers Full time

    We are excited to be recruiting a full time Customer Experience Assistant to join our fantastic team at Fareham Innovation Centre.Oxford Innovation Space's Innovation Centres division operates a network of centres that provide flexible office and laboratory space and business support services to companies throughout the UK.Our clients are start-ups, high...


  • Lee-on-the-Solent, United Kingdom Oxford Innovation Space Careers Full time

    We are excited to be recruiting a full time Customer Experience Assistant to join our fantastic team at Fareham Innovation Centre. Oxford Innovation Space's Innovation Centres division operates a network of centres that provide flexible office and laboratory space and business support services to companies throughout the UK. Our clients are start-ups, high...


  • Lee-on-the-Solent, United Kingdom OI Space Full time

    **Location**:Fareham Innovation Centre **Salary: **£19,305 pro rata, £9.90 per hour **Hours: **20hrs per week - Wednesday 12:00-17:00, Thursday & Friday 08:30-17:00 Making sure our customers have the best experience in our innovation Centres is a real team effort and as a member of the Centre managementteam, you’ll be a key part in this. You will...


  • Lee-on-the-Solent, United Kingdom Oxford Innovation Space Full time

    We are excited to be recruiting a full time Customer Experience Assistant to join our fantastic team at Fareham Innovation Centre. Oxford Innovation Space's Innovation Centres division operates a network of centres that provide flexible office and laboratory space and business support services to companies throughout the UK. Our clients are start-ups, high...


  • Lee-on-the-Solent, United Kingdom Oxford Innovation Space Full time

    We are excited to be recruiting a full time Customer Experience Assistant to join our fantastic team at Fareham Innovation Centre. Oxford Innovation Space's Innovation Centres division operates a network of centres that provide flexible office and laboratory space and business support services to companies throughout the UK. Our clients are start-ups, high...


  • Lee-on-the-Solent, United Kingdom Solents Finest fish and chips Full time

    Job Summary: We are seeking a part time service work colleague o join our team. **Duties**: - Greeting customers and taking orders - Processing payments responsibly - Helping with food service - Taking orders over the phone - Maintain a high level of product knowledge to effectively communicate with customers Qualifications: - Excellent communication...

  • Customer Advisor

    7 months ago


    Lee-on-the-Solent, United Kingdom Boots Full time

    Job Reference: 206464BR Lee On Solent, 111 High Street Fixed Term Part-time - Save Job **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...


  • Lee-on-the-Solent, United Kingdom Zachary Daniels Full time

    **Assistant Manager | Ladies Fashion Retail | Fareham | Salary up to £23,000 + Benefits and Bonus** Zachary Daniels Retail Recruitment are currently recruiting for a fabulous fashion store in Fareham. You will be the Assistant Manager of a glamorous high street retailer and ensure that all day-to-day operational aspects of the store are managed...

  • Kitchen Assistant

    7 months ago


    Lee-on-the-Solent, United Kingdom Heartstone Inns Full time

    Overview: We are seeking a dedicated and reliable Kitchen Assistant to join our team. As a Kitchen Assistant, you will play a crucial role in supporting our kitchen operations and ensuring the smooth running of meal preparation. This is an excellent opportunity for individuals with a passion for food and a desire to work in a fast-paced restaurant...


  • Lee-on-the-Solent, United Kingdom Be Happy@Home Full time

    Job description A Senior Wellbeing Care Assistant is a new role. You will be Caring, Kind, Compassionate and Trustworthy. **You must be a car driver**. You will be well - trained by us, to feel confident and competent in your role, supporting individuals in their own home. We take time with our customers. We treat our customers with the utmost respect as...


  • Lee-on-the-Solent, United Kingdom Be Happy@Home Full time

    Job description A Senior Wellbeing Care Assistant is a new role. You will be Caring, Kind, Compassionate and Trustworthy. **You must be a car driver**. You will be well - trained by us, to feel confident and competent in your role, supporting individuals in their own home. We take time with our customers. We treat our customers with the utmost respect as...

  • Retail Shop Assistant

    7 months ago


    Lee-on-the-Solent, United Kingdom Solent Mobility Centre Full time

    Would you like to work for a growing company that offers variety and satisfaction? We deliver that, with our professional team, on the job training, a friendly work environment, and more. THE COMPANY Based in Lee-On-The-Solent, Solent Mobility is an award-winning, family run business that has been in the mobility retail and service industry for more than...

  • Domestic Assistant

    1 week ago


    Lee-on-the-Solent, United Kingdom Emprego UK Full time

    We have a great opportunity for a Domestic Assistant to join our team based In Lee On Solent Health Centre, Lee-on-the-Solent. The salary on offer is £22,383.00 per annum. (Pro rata for part time hours). This is a part time permanent position working 10 hours. The working pattern will be Monday to Friday 06:00am until 08:00am. DBS required. We also...

  • Domestic Assistant

    1 week ago


    Lee-on-the-Solent, United Kingdom NHS Property Services Full time

    We have a great opportunity for a Domestic Assistant to join our team based In Lee On Solent Health Centre, Lee-on-the-Solent. The salary on offer is £22,383.00 per annum. (Pro rata for part time hours). This is a part time permanent position working 10 hours. The working pattern will be Monday to Friday 06:00am until 08:00am. DBS required. We also...


  • Long Lee, United Kingdom Snowfox Group Full time

    About Our Team:We are a diverse and dynamic team of individuals who share a passion for great food and exceptional customer service. Our team members are committed to delivering a world-class dining experience to our customers every day.Job Summary:We are seeking a talented individual to join our team as a Distribution Centre Team Member. As a key member of...

  • Care Assistant

    2 weeks ago


    Lee-on-the-Solent, United Kingdom Radfield Home Care Fareham, Gosport & Warsash Full time

    At Radfield Home Care, we sincerely value our “Care Professionals”, empower them to treat our clients with the same warmth and respect, pay all our staff a **competitive standard hourly rate plus paid travel time at the same hourly rate between calls and mileage.** Let us empower you to provide great care and make a difference in your local...

  • Care Assistant

    7 months ago


    Lee-on-the-Solent, United Kingdom Radfield Home Care Fareham, Gosport & Warsash Full time

    At Radfield Home Care, we sincerely value our “Care Professionals”, empower them to treat our clients with the same warmth and respect, pay all our staff a **competitive standard hourly rate plus paid travel time at the same hourly rate between calls and mileage.** Let us empower you to provide great care and make a difference in your local...

  • Care Assistant

    3 weeks ago


    Lee-on-the-Solent, United Kingdom Shangri-La Residential home Full time

    Job description **Day shifts available between (8am and 8pm)** Have you a passion in caring for older people? Do you have interest Health and Social Care plus a willingness to learn? Then we can offer you the care career you’ve always wanted. **About company** Residential home for the Elderly with Dementia and mental health. **What you’ll...

  • Care Assistant

    7 months ago


    Lee-on-the-Solent, United Kingdom Shangri-La Residential home Full time

    **Part time care assistant position available including alternative weekends.** **Care assistant required for a 25 bed dementia care home: -** **Duties will include general personal care** **Diet and Fluid support** **Social and emotional well being** To work In accordance with National Care Standards and current Company policies the staff member will...

  • Legal Assistant

    2 weeks ago


    Lee-on-the-Solent, United Kingdom qed legal Full time

    **Legal Assistant - Residential Conveyancing** **Lee On Solent, Hampshire Experienced Legal Assistant required for a close-knit and busy conveyancing team at one of the region's long established high street practices, a firm with traditional values and friendly, inclusive approach.** A leading Hampshire law firm with offices across the Portsmouth and Solent...