Law Graduate

5 months ago

Manchester, United Kingdom Brandsmiths Full time

**Job description**
- **We are looking for enthusiastic and eager Law Graduate with a great attitude to join our Customer Services Team.**_

**About Us**

Claimsmiths is a focused disputes practice for individuals and part of Brandsmiths, the specialist intellectual property, sports and commercial law firm with a rich litigation heritage. We are proud to hold rankings in the Legal 500, Chambers and Partners, plus The Times Top Law Firms, with a reputation for results in high stakes litigation - all the way to the Supreme Court.

Claimsmiths is designed to provide top results in consumer actions. The team include some of the leading data protection, finance, housing disrepair and professional negligence lawyers in England and Wales. We are highly experienced in running a range of claims, which includes precedent setting litigation.

We pride ourselves on offering a supportive and collegiate atmosphere. We recruit Client Services Assistants who have the potential to become paralegals and beyond with us. Many of our former paralegals are now qualified solicitors with us, for example.

**The Role**

The role includes:

- Acting as a first point of contact to clients
- Obtaining client details and required information in order to check eligibility for them to pursue a claim
- Making outbound and taking inbound calls from/to clients in order to assist them in beginning their claim
- Dealing with a variety of individuals and present issues, including those who are distressed
- Ensuring claims are processed in a swift and efficient manner by obtaining relevant documentation, and carrying out KYC and AML checks
- Collating data accurately and effectively
- Maintaining communication with all relevant teams
- Maintaining confidentiality and discretion when dealing with any enquiries, or sensitive information obtained as part of the role.
- Carrying out any other tasks deemed necessary by the Management Team

**About You**
- Ideally you will need to have a law degree or working towards one.
- Always maintaining a professional and responsible attitude.
- Achieving results as part of a busy team.
- Able to organise and prioritise workload accordingly to ensure work is completed within a timely manner.
- Communicating effectively with a wide variety of people.
- Accurately recording information onto our systems.
- Excellent attention to detail.
- Commercially aware.
- Confident with Word, Excel and Outlook.
- A positive and proactive attitude.
- Goal orientated with a strong desire to improve and succeed.

**What next?**

**Job Types**: Full-time, Permanent

**Benefits**:

- Bereavement leave
- Casual dress
- Company events
- Cycle to work scheme
- Employee mentoring programme
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Work Location: Hybrid remote in Manchester, M2 4EW

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