Housekeeper/cleaner

**Role Details**

**Job Title**:
Housekeeper/Cleaner

**Reports to**:
Head Housekeeper

**Job Overview: (Note - In addition to these functions, employees are required to carry out such duties as may reasonably be required)**
- To provide cleaning services within the organisation in accordance with agreed standards, legislative requirements, relevant regulations and in line with accepted best practices

**Location**:
The service’s premises, but you may be required to work from other locations at the discretion of the company and with appropriate notice.

**Working Hours**:
Up to 5 days over a 7-day period, as agreed with the Manager.

**Responsibilities and Duties of the Job**

**Role-specific Duties**:
The Housekeeper/Cleaner responsibilities include but are not limited to the following:

- Assist in the assessment of the effectiveness of cleaning implementation and delivery
- Implement action to meet and maintain cleaning standards
- Evaluate standards of cleaning competence
- Ensure the service users’ rights are protected
- Be responsible for promoting and protecting the welfare of those individuals supported by the service

**Working with Others**:

- Develop effective working relationships with the other employees within the service

**Other Duties**:
Other duties and responsibilities to be undertaken may include any (or all) of the items in the following list:

- Seek opportunities for personal and professional growth

**Personal and Professional Development**:

- Take responsibility for your own professional development through performance and development reviews and undertake any relevant training
- To maintain cleaning skills at a current level and undertake such training and development as may from time-to-time be required in order to maintain that currency of practice

**Person Specification**
- **The selections for essential and desirable have been left intentionally blank for you to determine these.**_

**Specific Requirement for Qualifications**

**Essential**

**Desirable**

Relevant vocational qualification in Cleaning and Support Services

**Specific Requirement for Skills**

**Essential**

**Desirable**

**Proficient Written Skills**

Ensure accurate, legible cleaning schedules are kept and maintained

**Communication Skills**

Good English, written and verbal

To communicate effectively with service users and their visitors

**Knowledge**

**Specific Requirement for Skills**

**Essential**

**Desirable**

**Disposition/Personal Attributes**

**Specific Requirement for Previous Experience**

**Essential**

**Desirable**

Previous experience of working in a similar environment

Previous experience of working as a domestic

Experience of working with service users who have additional support needs

**Specific Requirement for Immunisations/Vaccinations**

**Essential**

**Desirable**

**Values-based Personal Qualities**

**Area**

**Specific Requirement**

**Working Together**
- Involve service users, families, external agencies and colleagues
- Speak up when things go wrong

**Respect and Dignity**
- Understand person-centred care and can demonstrate treating people as individuals and respecting choices
- Promoting independence and encouraging appropriate risk taking

**Everybody Counts**
- Ensuring no one is discriminated against or excluded
- Understand human rights and impact on care delivery
- Facilitating people to ‘speak up’ about concerns and acting upon them

**Commitment to Quality of Care**
- Striving for quality in everything we do recognising and understanding what quality in care means for people using the services
- Being accepting about criticism and focusing on improvement
- Being open to new opportunities for learning and identifying the limits of skills and knowledge

**Compassion**
- Treating people with kindness
- Understanding the importance of empathy in all areas of employment
- Understanding the values of others and always providing a caring service

**Improving Lives**
- Focus on how things could be done better and sharing ideas
- Understanding of wellbeing and what is important to people using the service
- Improving outcomes for people
- Ensuring appropriate services are provided for people using the services

**Company Values**
- **This section has been left blank intentionally for you to insert your company values.**_

**Job Types**: Full-time, Permanent

**Salary**: £10.42 per hour

Expected hours: 36 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Weekend availability

**Experience**:

- Housekeeping: 1 year (preferred)

Work Location: In person