Cleaning Team Leader

4 weeks ago


Cheltenham, United Kingdom G4S Full time

Location: Cheltenham, Gloucestershire

**Salary**: £31,926.28
Posted: 30 Mar 2023
Closes: 12 Sep 2023

**Job Type**: Full Time and Permanent
Business Unit: UK Facilities Management
Region / Division: UK & Ireland
Reference: 11687

**Role Responsibility**:
**Cleaning Team Leader**

**Salary £31,926.28**

**Working Hours: Permanent, Full-Time, 40 Hours per week**

**Location: FCO, Cheltenham GL51 0EX**

At G4S Facilities Management we are passionate about the services we deliver and our facilities management professionals are at the heart of everything that we do.

We are looking to recruit a Cleaner to join our team and provide a high-quality cleaning service.

You will be responsible for helping to manage the G4S Cleaning Team and the services they provide. To provide a professional, comprehensive Facilities Management service, whilst assisting with the delivery of this prestigious contract.

This role requires an individual who is hardworking, tenacious and who wants to deliver the best quality service, whilst ensuring that the customer satisfaction is maintained at all times. You will need to be efficient and comfortable with managing and developing a team. Whilst being able to multitask, work under pressure and prioritise your workload to provide a safe and hygienic environment.

**Key Responsibilities**:

- To assist the Cleaning Manager in leading and developing a skilled team to meet operational and business needs.
- Monitor delivery of services against SLA’s and SLT’s. Ensuring that performance data is recorded and available for inspection by auditors, client, authority etc.
- To schedule work to meet fluctuations in staffing levels and customer requests.
- Keep management informed by identifying trends
- Respond to customer enquiries and complaints
- Assist with the preparation and submission of Security Management Plans (SMP’s) in support of the department requirements
- Liaise with Client, Customers, other areas of G4S and contractors as required
- Perform other duties as necessary during times of peak demand or staff absences to contribute to the team effort to accomplish results
- Maintain level of staff delivery by coaching, counseling and disciplining employees; planning, monitoring and appraising job results
- Promote staff development and training
- To maintain staff records and carry out all administration requirements for all team members
- To comply with the Health and Safety at Work Act and emergency procedures as required.
- To provide cover for other Team Leaders where appropriate.

**Benefits**:

- ‘Golden Hello’ Payment
- Company pension scheme with employer contributions.
- G4S Life Assurance Scheme.
- Charity work
- Match-IT and Payroll Giving.
- Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics ).
- Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.

Please be aware that due to the nature of the business security clearance to a high government level will be required.


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